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Resolved! Porting in of number

Hi I initiated a porting in of my number from Three to O2 on 28 Dec when O2 were provided with the PAC code. The number associated with my O2 account on the O2 web site has now moved to my old number so all is good as O2 ave recognised. I appear to b...

Resolved! when can i expect 5g in my area b675dr

5g

Resolved! Porting number

Hi all, I’ve been trying for three days now to port my number from EE. I was told it would be done by 6pm yesterday, it’s still not happened. EE have closed the account but my old number is now saying it’s not recognised. I’ve tried contacting O2 num...

Resolved! Message to reinstall SIM card

Since moving to O2 I have had to take the card out and put back in. Never had this before. This morning my phone wasn’t working until I repeated this. Can anyone help?

Apple Watch error code 14

@O2Sarah- Hi I was looking for some assistance with my Apple Watch and Error Code 14. I had to perform m a factory reset in my phone and now I cannot connect my watch to the data plan. I have tried all suggested steps I have found online but none whe...

Date

The date on my home screen is stuck on the same one.

Resolved! WiFi calling Samsung A13

Hi , does anyone know how to enable WIFI calling on Samsung A13? Thanks

Text message error notification

Whenever I send a text message I get a notification saying “message failed to send” but 9/10 times the recipient responds to the text showing it has been delivered. Attempting to resend the text appears to send it again but I still get the same failu...

Resolved! Cannot access voicemail abroad - tried to o2 guide

I'm in Romania, and I cannot access my voicemail. I've dialled 901 - call ended. I've dialled 1780 - call ended (no follow-up text). I've dialled the other number on the O2 voicemail guide and it said 'your number does not meet the criteria for this ...

Resolved! O2 MIFI dongle

I got an o2 MIFI dongle in 2016. I am travelling to South Africa next year - can I use it there? Does it need to be unlocked?

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