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Calls on Galaxy Watch 5 Pro LTE

I have a Galaxy Watch 5 Pro LTE. I went to an O2 shop and added a line for it. After several failed calls to 202, a visit an O2 shop, various attempts, and internet searches I managed to get calls on the watch when the watch is not connected to the p...

Loblyk by • Level 2: Apprentice
  • 2754 Views
  • 7 replies
  • 0 kudos

Resolved! My O2 esim not working

Hello i just purchased a new iphone 14 pro from O2 on contract , i previously had an esim from O2 on my 11 proso when i purchased my new phone i also took an esim card for the same number from the O2 store as i had lost the previous one now i have ad...

MK63 by • Level 1: Joiner
  • 1236 Views
  • 1 replies
  • 0 kudos

Resolved! Calls outside the UK

I am currently outside the UK in Europe but when trying to dial the UK using the 44 prefix I can get no service which would suggest that I am being blocked making calls outside the UK. I’m on a standard airtime and data tariff and well within my allo...

NOF by • Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Recently moved to O2 - very patchy signal, even in London

Hi all, I recently moved from EE to O2 after having been on EE for a few years and have now been O2 for about a month. My experience of O2 has been that data availability is incredibly patchy, to the point of only being usable about 50% of the time.I...

Resolved! Apple Watch

Hi, my son would like an Apple watch, he has Iphone 13 with a Smarty Sim in the phone. I am an o2 customer, if I got an Apple Watch for him on my account, will he be able to connect it with his phone & smarty sim? TIA

Resolved! O2 delivery

I ordered a Samsung tablet it says it’s on the way when I click on track order but I spoke to someone on the app and they said it had been delivered but I haven’t received any confirmation from the courier or received anything

Dan77 by • Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Resolved! no signal

not getting a signal not receiving calls in and out and if i do they cant here me tried ringing o2 just get call failed been like this for over a week now really fed up

marie69 by • Level 1: Joiner
  • 633 Views
  • 2 replies
  • 1 kudos

Resolved! Calls wont go out or in

Hi, i am not cut off but for over a week i have not been able to make or receive calls. i cant even call an o2 number & i can never get through on live chat. can someone help please

Call drop after a few second

I have been calling Lloyds early this afternoon and Medical center just now and the calls drop. It keeps happening no matter how many time I call! Can you please fix this as I cannot have the conversation I need

SabSE by • Level 1: Joiner
  • 544 Views
  • 3 replies
  • 0 kudos

Data no working

Hello, i recently got back from Thailand and now my data isnt working, i have checked my allowances and i have over 100gb left, i have completed a hard reboot of my phone and reset network settings with no change. any help would be greatly appreciate...

data13 by • Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos
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