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Forum Posts

Resolved! Disney plus subscription

How do I cancel my Disney plus subscription?

EO1 by Level 1: Joiner
  • 704 Views
  • 1 replies
  • 0 kudos

Resolved! no service

hi , i currently have no service i have used the checker and it says everything is good in my area can you explain why

Resolved! Issues with voicemail, calling 02 and calls ending at 14 minutes 28 seconds

Hi, Over the last week I have had difficulties with my service. I am unable to access my voicemail as calls completely disconnect, unable to call 202 from my device and all my calls are ending at precisely 14mins 28 seconds. I phoned 02 today and the...

Natasha21 by Level 1: Joiner
  • 3757 Views
  • 11 replies
  • 0 kudos

Verification codes not working

I am having an issue with receiving the WhatsApp verification codes, I have exhausted all other avenues such as removing iCloud, uninstalling the app etc, increasing spend limit and turning off wifi calling. WhatsApp have suggested I speak to O2. I p...

00761532 by Level 1: Joiner
  • 2690 Views
  • 10 replies
  • 0 kudos

blacklist fraud

after purchasing a phone from my friends dad it has now been blacklisted after several months,i have his name and address and his o2 phone number, a screen shot of the confirmed blacklist by o2.my question is how do i get support for this from o2 if ...

crowman by Level 1: Joiner
  • 1030 Views
  • 2 replies
  • 0 kudos

Resolved! Sim Card not Arrived after 2weeks

I order a brand new SIM card on the 07/12/2022 for Black Friday for an amazing deal, order was confirmed and said it was being sent out, yet after 2 weeks or so it still hasn’t arrived? Any answers?-R

RyanDee by Level 1: Joiner
  • 818 Views
  • 1 replies
  • 0 kudos

Resolved! Poor 4g speeds

HiI have been on O2 customer through the renewal of my Virgin account a year ago. I use my phone mainly when working from home and have wifi calling which works OK. If i use my phone away from the wifi although i have full signal and 4G i am getting ...

DH3070 by Level 1: Joiner
  • 1910 Views
  • 2 replies
  • 0 kudos

Wifi calling: not receiving incoming calls

Hello I've noticed over the past couple of weeks I have been getting voicemails, but no missed calls on my phone. I use Wifi calling and have flight mode enabled with wifi re-enabled when I am at home to save on battery (I have bad signal where I liv...

Resolved! Why does o2 charged me 3 times the amount of rolling plan?

Why does o2 charges three times the amount of the monthly rolling plan?and why don't they honour even the apointment made with their agents??i feel like I have been fooled.and tho I followed all steps to sort the issue out.they don't honour the apojt...