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changing to eSIM not working

I switched to O2 from Three because I need an eSIMI received the plastic SIM and the eSIM in the postI followed the instructions at https://mymobile.o2.co.uk/simswapI tried the switch but it does not work I calles support as suggested at 202I was toi...

Resolved! Data not working abroad

I have been away for 4 days with no data and every time I try to sort this I get the most ridiculous answers from the support team when they decide to answer which was 7 working hours later this has been so frustrating as there is no help from o2 as ...

Resolved! I have an international bolt on, however my iphone won't work in the USA.

I have an international extra 'Travel Inclusive' which is valid until 2025. I have just arrived in the USA and my phone is showing 'SOS' only. I have never had a problem with this in the past and travel with work a lot. I'm quite desperate as I'm her...

Resolved! Same Number Transfer takes ages

I do a transfer from sky last Week to 02 inwhich i got 02 new number but where is my old number.I complaints over the weekend because no English people on Chat anymore to help me more please explain?

Resolved! Transferring a number from Virgin to O2

This is now the fourth day since O2 was supposed to port my old number from Virgin to O2. It still has not happened. No explanation, no timescale as to when it will happen. Is this normal?

Resolved! Error message: No network connection available

Hello When I am out and about and need to park using the RingGo Parking app, I get the error message: No network connection available.when I am at home, using wi-fi, the RingGo app works perfectly.I have tried all the obvious remedies… (uninstalling/...

Resolved! Mobile data settings on iphone13

I recently switched from virgin mobile to o2. I’ve been using mobile data until a few days ago. Now it won’t work. I checked my apn settings and for mobile data I’m still on goto.virginmobile.uk even after resetting the network settings. There is no ...

Resolved! Apple Watch setting up error

Hi I reset my Apple watch and now when I go to set up mobile plan I get the oops message it’s a series 8 watch and everything was working fine with mobile data etc before I reset it and now it can’t be reactivated any ideas? thanksWill

Resolved! Swapping a number from vodafone

Hi. I have a sim only contract with 02 that I've had for about a year (work phone). I also have a contract with Vodafone that's coming to its end. I would like to cancel the Vodafone but keep the number. Is it possible to port the number over to a 02...

Resolved! Galaxy watch 4 classic

Hi, I've only had the watch a week and it's stopped recording my sleeping pattern and I don't know what to do?

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