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No called ID

Hi Recently all of my incoming calls are coming through as ‘Unknown’. This includes all of my saved contacts. I’ve checked all of my phone settings, reset my phone and tried in a different handset All to no avail sadly Would anyone be able to help me...

Resolved! Cannot transfer old number

Hi there after getting an O2 sim off virgin i have called a number of times to transfer my old number and i keep receiving a txt saying unable to process port request. Can anyone help. Thanks Sam

USA Roaming issues with AT&T

Hi, I have two brand new iPhone 14s on my account, both with O2 Travel bolt-ons. I use one phone, my wife uses the other.We arrived in the USA on the 18th October and ever since, my phone has steadfastly refused to connect to AT&T, which appears to b...

SPD by • Level 2: Apprentice
  • 1537 Views
  • 5 replies
  • 0 kudos

No internet on my iPhone.

I have not been able to get internet on my IPhone for months now. I can text and use the phone though. I’ve found it impossible to contact 02 they even cut me off when ringing an 02 shop. Help please.

Ian571 by • Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Resolved! samsung A32 phone

Just arrived in USA and now cant make or receive calls

TGroff by • Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Calls Dropping Out

Good afternoonFriday, last I purchased a new Samsung 22 Ultra from my local O2 shop, Saturday I started to have problems in that calls made or received were dropping out after about 5 seconds, this problem has continued up to the point of sending thi...

ESP58131 by • Level 1: Joiner
  • 643 Views
  • 2 replies
  • 0 kudos

Resolved! Number not fully transferred over

I have kept my ee number and provided pac code to 02 for my sim but the number hasn’t fully transferred over. Texts are coming to new phone through number I want to keep but calls aren’t. 02 number I don’t want is still stated in general info on phon...

SamHarris by • Level 1: Joiner
  • 559 Views
  • 1 replies
  • 0 kudos

Resolved! Network connection

Hi there, my network connection has been terrible where I live for about a week now, not receiving texts, struggling to connect calls and cannot use my data at all. Just wondering if anyone can help? My postcode is CB248rs thanks

Resolved! PAC CODE

How do I get my PAC CODE?

Didius01 by • Level 1: Joiner
  • 611 Views
  • 2 replies
  • 0 kudos
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