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how to reset password on Oppo A78 without losing all data

GeorgeP12
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my wife has been locked out of her phone as she has forgotten her password, needs to reset without losing everything

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Cleoriff
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@GeorgeP12 

Using any phone,  contact OPPO United Kingdom Customer Support Hotline Number 0800 917 6121,

Veritas Numquam Perit

Girl in a jacket

View solution in original post

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MI5
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@GeorgeP12 

From Google:

What if I forgot my Oppo phone password?
 
 
Tap [Forgot password]. Choose between [Reset from security questions] or [Reset through security email address] and follow the prompt. On the other hand, if you did not set up any recovery methods for your Private safe, we want to inform you that you might not be able to access it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GeorgeP12
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trying the *#899# but doesn't seem helpful

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Cleoriff
  • 127561 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@GeorgeP12 

Using any phone,  contact OPPO United Kingdom Customer Support Hotline Number 0800 917 6121,

Veritas Numquam Perit

Girl in a jacket
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