Get tech support for your O2 issues

Unable to access app on android

I spent much of yesterday trying to troubleshoot my o2 account (this included a lengthy phone call). Earlier I had been able to access it on my Samsung A20e android and on the website but then my app started to not recognise my user name or password ...

Can't send message with o2 - error 0

I desperately need to reply to an NHS message with a 4 digit number. It keeps coming up with an error (can't send message with o2 - error 0). I have checked my message settings on my phone and their are no premium restrictions and also tried on anoth...

Resolved! Call history

I need my call history from 27/7/23 - 1/8/23. Where and how can I get it? Thanks

O2 network in Clevedon, North Somerset

I have just been moved from Virgin to O2. I live in Clevedon and the data coverage is terrible. My phone shows 3G most of the time and i am unable to load youtube or even newspaper text. The coverage map shows comprehensive 3 and 4G for most of Cleve...

esim or real sim

I called o2 yesterday to ask about poor mobile phone reception and the networks inability in my location to make a normal phone callI suggested that you should allow me to cancel my contract and give me a PAC code as the service provided by o2 is not...

Just swapped my sim and now all incoming calls being diverted to messages. How to change this?

I swapped my PAYG sim for a monthly contract. Following the change, all calls coming into the phone are being diverted to "messages", and I can't seem to change this. Before the sim-swap, this did not happen. How to rectify the issue, please?

I have 2 phones with 02, I cannot access the internet on the second one.

I have 2 phones with O2, one of which can no longer access the internet. How can I alter this via o2.

Orders disappeared

Good morning, It appears that my order for the iPhone 15 pro Max ( in theory ) due tomorrow have disappeared...along with my previous orders. So cannot track progress of my current order. Was working yesterday but today, page displays technical error...

my O2 mobile service is barred, unable to call out

I was paying amount partially but the service barred. please help

Access to my online account

I want to be able to access my online account and have a username and password but every time it wants to send me a text verification code. I want it to send me an email verification code

O2

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