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Forum Posts

Resolved! Scam call?

Just had a call on my mobile, they said they were from O2. Said that in my area (south London) they are shutting down 4G from 5pm from this Thursday, and that they need to send a new SIM for 5G. Has anyone heard about this?

Ivanian by Level 1: Joiner
  • 938 Views
  • 2 replies
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Messages

My sister messenger not sending and has a little clock under them I have been sending some but now the clocks appeard and I can't send them now why is this

Dynamite5 by Level 1: Joiner
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Front camera on S23 FE not working properly

I purchased a S23 FE a couple of weeks ago and have noticed the front camera doesn't focus very well at all. I'm not a huge selfie taker, but on the few occasions that I have tried out my camera, I've noticed that it doesn't focus on my skin/pores/fa...

Gabbynats by Level 1: Joiner
  • 911 Views
  • 1 replies
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direct debit changes

Received email this week about direct debit changes, said nothing to do. Since then phone says emergency calls only.

Cast-7734 by Level 1: Joiner
  • 355 Views
  • 1 replies
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Transferring number has broken my sim

I recently attempted to transfer my old number from three to my pay as you go sim, using the o2 form and my pac code. Now 02 have deleted my current number and my old number has not been transferred over. So i can no longer make any calls as i have n...

can't access the app

i moved from virgin media too2 a matter of months ago, still can't access the app or online when i log in it's saying i have no products with o2 when i currently had a contract and a disney plus add on but i'm unable to check any of this how can i ac...

kazz98 by Level 1: Joiner
  • 380 Views
  • 1 replies
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Internet abroad

I am currently in Tenerife but I am able to get internet access unless I am connected to the hotel WiFi. Can you help please

Tralida by Level 1: Joiner
  • 304 Views
  • 1 replies
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My02

Hi,A few months ago I was transferred from Virgin to O2. I registered & signed in to MyO2. More recently I have not been able to access MyO2. If I try the App it says there is a problem and I should wait 48 hours or contact support. If I try the webs...

DocHog by Level 1: Joiner
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  • 3 replies
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app access

I can access my app on my laptop but my mobile does not accept the same log in name and password - why and what can I do to correct it pleaseThank you