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Forum Posts

Roaming

Hi, Can you please assist me in getting my roaming working? I've landed in Germany today, and I need access to data when moving around, but I can't get it to work? Thank you.

Beccabex by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Unable to receive calls, txt

Moved to O2 from Lycamobile, so now unable to receive any calls or texts. customer service was horrible, I phoned many times, so they asked me to come from pay as you go to pay monthly and promised to fix it, unfortunately, two weeks have gone by, an...

Vilmantas by Level 1: Joiner
  • 1440 Views
  • 10 replies
  • 0 kudos

Second phone on account not showing on app

Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Jrh0310 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! Touch screen

Don't no if this goes here I'm having troubles with my touch screen on pixel 7 pro any help much appreciated thank you

Pipstop78 by Level 12: Nimble
  • 906 Views
  • 4 replies
  • 0 kudos

Recycling phone

Hi I have a phone that I want to recycle but the online tool doesnt seem to work. It takes me to the q&a section but no questions are displayed. Can I kindly make my recycle order via tech support? thank youivana

IM01 by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

Resolved! APN settings for data only Pay Monthly SIM

I have a Nighthawk M5 router. I did a factory reset that wiped out all the APN listings for UK carriers. I have a data only SIM monthly contract with O2.Is there a definitive APN setting for this device?Currently I'm using the same setting as on my i...

TonyHrx by Level 1: Joiner
  • 15267 Views
  • 1 replies
  • 0 kudos

Roaming not working in HK

I live in the UK. Before leaving for HK, I tried to enable roaming by texting "TRAVEL" to 23336. When that didn't work, I spoke to someone from O2 support to enable the £6 per day roaming. I got a text message confirmation that this has been successf...