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Forum Posts

Resolved! Voicemail keeps turning itself back on

Hi,My voicemail keeps turning itself back despite me turning it via the O2 number 1730. (Samsung 20+) Also, I cannot turn off ID /spam caller as it is greyed out. Never had this issue on my previous Samsungs 'phones. Any help would be greatly appreci...

Steve32 by Level 1: Joiner
  • 808 Views
  • 1 replies
  • 0 kudos

No network

Hi - I started experiencing network issues before Christmas. O2 sent me a new sim which worked for a couple of days and now back to no signal - either searching for a signal or I have an ! at the top. There is always a mast around my home which isn’t...

stacey111 by Level 1: Joiner
  • 803 Views
  • 5 replies
  • 0 kudos

Re: Unable to receive calls from vodafone

I am having the same issue. O2 customer services seem lost and have checked everything, reset lots of things and sent a new sim even. But still not receiving calls. @O2nath_ci or @gmarkj do you know who can help. I dread to know how many calls I'm mi...

Sam_d by Level 1: Joiner
  • 712 Views
  • 2 replies
  • 0 kudos

Resolved! Porting numbers but keeping account

I have just got a new phone contract with another provider. I don't want to lose Volt benefits, so need to keep my O2 account going.Wife has her number with EEI have my number with O2My new contract is with ThreeI need to move my wife's EE number to ...

JLo1 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

why does my phone number show different

Hello so i made a call today to another country and they did not recognise the number that it was me because it came up with a completely different number my number is +447*** ****606 however the phone call they recieved was (0963) 931 8152 which is ...

Jay22123 by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Apple Watch 7 No Cellular Data after Replacement

Hi All After losing several hours on the phone with o2 I have no resolution to this so hope you can help.I have an Apple Watch Series 7 Cellular, which for 18 months had data on its eSim and sync'd to my iphone, pay monthly, so I could get calls to m...

OverWatch by Level 1: Joiner
  • 1281 Views
  • 5 replies
  • 0 kudos

CONTACTING O2

IS THERE ANY NUMBER I CAN DIAL and be guaranteed to speak to someone in the UK? I AM GETTING SICK AND TIRED of dialing either customer care or payment management and speaking to someone who either or both has NO grasp of the English language!!!!!!!!!

geeze34 by Level 1: Joiner
  • 7293 Views
  • 8 replies
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Emails not coming through on iphone

hi can anyone helpi think I have deleted my email address and there are no emails coming through on my phonei I think I deleted my user name by mistake hope someone can help me pleade

Pa2 by Level 1: Joiner
  • 555 Views
  • 1 replies
  • 0 kudos

Calls

I pay monthly and as far as I’m aware it’s being taken out my bank. I have signal and Wi-Fi but when I try to call out the call fails. People can call me but not the other way. I can call on WhatsApp because I have Wi-Fi. I have turned airplane mode ...

Jw12 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

my tariff no free

I have a topped-up account for £15, but I don't have free calls, why have I always had them, they take money from my account when I call and I should have free calls, my number is (REMOVED)

Pawel75 by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos