Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My phone on/off button isn't working.
Hi, I switched over to 02 from three in January and ever since my iMessages haven’t been working, except for when I was abroad and on a different network. I can see previous posts of others having same problem. I have just about tried everything, che...
This has been going on for many weeks now. Phone call will suddenly drop out, or I will not be able to dial any number at all. Rarely ever see 3 bars, but used to be able to hold a conversation with 2 or even 1 bar previously. Also data jumps from 3G...
my phone has been cut off I need to pay a bill
@O2Georgina @O2Emma @O2Sarah-Hi I have had my Apple Watch series 8 since last Wednesday Mobile service plan says not in use. I have called o2 5 times and nobody can resolve this issue one member of o2 staff said "well you will just have to use it lik...
I got my Apple Watch a few days ago and keep getting the same codes that I can see users have been getting for years when trying to connect the data, codes 15,91&92. I have done all trouble shooting advised by agents on chat and over the phone but th...
Hi was transferred from the virgin media mobile network to the 02 network this morning.Have using VPN all morning then get text to say i am now transferred over to the 02 network.Tried to access my web pages and informed cant connect checked VPN is s...
How long is it reasonable to wait for the transfer of an 02 number to a new phone? I ask because although the O2 website says 24 hours, it's been 120 hours plus so far. I've been an O2 customer for many years with my last phone upgrade in 2008. After...
Hi I have an issue where I lost a phone 2 weeks ago and for insurance purposes I need confirmation that O2 have barred the previous IMEI number I have gone in shop, they said it was responsibility of phone company (e.g. apple). I have rang customer s...
Hi,I was moved from Virgin to O2. Everything is working but my iMessage activation has failed. have restarted, reseted network settings, O2 has send me a second sim but that dis not solve the problem.Have deactivated iMessage and Facetime, rebooted, ...
