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Phone still waiting to be reconnected following O2 error

My phone was disconnected in error last Monday. I have made repeated calls to O2 and been told I need to wait for a call from the Reconnect team. I have been promised this twice but no call. This is long overdue and now extremely urgent. Please advis...

Resolved! Start data roaming for India

Please help me to start data roaming for India.

How do I get a hold of customer services their not picking up

How to get a hold of customer services their not picking up

Assistance Required: Activating UK O2 SIM for Use in Italy

I recently acquired an O2 SIM card and activated the £10 Data Big Bundle without first using the SIM in the UK. Now, attempting to use it in Italy, I'm encountering an issue where it's indicating the number is not registered. Could this problem be du...

Data not working

Hi, My data is not working, it is showing full network coverage but the download speed when I have checked is only 2.66mbps so it will not allow me to steam or even browse at all as it just doesn't do anything.Can you help please as its been like thi...

No phone connectivity

Unable to make/receive phone calls or texts. No billing issues.

Can’t log into app

Last week I could log into app this week it doesn’t recognise details re set password and still doesn’t . Logged into website says there is nothing linked so I try to link number and its says it is already registered

Can't log in

I'm abroad and can't log in. I've had a text saying I've used half my data, but my data is switched off, so not possible.

Fraudulent calls and emails

Hi, since my number was moved from Virgin to O2, I have been receiving a large amount of calls from various numbers, trying to get access to my account details. Today I also received an email from news@o2-email.co.uk claiming there’s an issue with my...

Not allowed to use my o2 app

I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...

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