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Forum Posts

Link to viewing bill online doesn't work

Hi It's been like this for a couple of months now. I cannot access my bills online. I just get a pop up which says 'You can't access this page right now' and 'Please choose another account or mobile number to open this page'Any help would be apprecia...

PeteJ by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Faulty Chromebook

Hi all, I got a free chromebook with my s21 fe last year. I kept it for my daughters Birthday in December. 2 months in and it's not charging. Led does not come on when plugged in. Other devices charge with this charger, so fault must be Chromebook. W...

reddaze by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! O2 account

Hello. I got a new contract and kept my same number with o2 but I can not log into my o2 account on the app or the internet?

SkF89 by Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Can’t log into my o2

I can’t log into the app or to my account online. It says my number is associated with a different account but the bills etc come to my email address pacbeal**Personal info**

Rastas by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi ,I can't turn on mobile data ,unless I toggle airplane mode first

Col346 by Level 1: Joiner
  • 711 Views
  • 4 replies
  • 0 kudos

phone calls cut off when other person answers

hi i would like to find out why i am unable to make ore receive phone calls for example i try to ring a friend and when they answer the call suddenly ends i was able to make and receive calls yesterday and the o2 network tracker says there are no iss...

Customer support

How do i contact someone without going through the useless virtual assistant. I am in Panama, my phone is broke and i need to urgently speak with someone but can only do so through my laptop. The virtual assistant can't understand "phone broke" and g...

MartynH by Level 1: Joiner
  • 740 Views
  • 2 replies
  • 0 kudos

Wifi phone not registering on network

I live in an area with no O2 coverage although the status checker says there is. I use wifi phone to make calls. Recently I have been getting "No mobile network" when trying to call. I then have to drive 2 miles up the road to get the sim card to reg...

Desktop by Level 1: Joiner
  • 959 Views
  • 5 replies
  • 0 kudos