data

[hedleygb]

My wife's phone (account is in my name) is on a contract which offers 250gb of data. Why can she almost never get a data connection?

[Enlli]

Not much to go on.

Does this happen when she is next to you and you have data?

What happens if you swap SIM cards temporarily?

Trying to see if this is a network, phone, or SIM fault.

[hedleygb]

Thanks. I will try getting data side by side, though I never use data and must find out how. As for swapping SIM cards, we have two each and the process is terrifying. I am 82 and half blind.

[MI5]

@hedleygb 

Check guide here for possible network issues or limitations Guide: How can I sort out my network issues?