I cannot receive any messages

[Jim_23]

I cannot receive any messages which happened more than a couple of weeks, 

I have tried to sorted but still nothing , 

I can receive on the same phone with my 2nd sim Lebara !

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[MI5]

@Jim_23 

Check guide Guide: Text Message Tips (not sent or received)