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changing to another service provider when the current contract expires

Kylin
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My 18-month Volt Sim Only contract's renewal date is 18 January. I want to change to another service provider when the contract expires. When do I change my service provider without having to pay an early termination fee?

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Enlli
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Not sure if it is your mobile, broadband or both you wish to cancel but you can do it now if you wish

Remember mobile and broadband will have to be cancelled separately 

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Kylin
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Thanks for your reply. It's just for my mobile. You mean if the contract expiration day is less than 30 days, I can do it now without ETC, right? Thanks again.

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MI5
Level 94: Supreme
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@Kylin 

You pay up to your end date regardless of when you port your number.

There are no additional fees - just what you signed up to pay as a minimum.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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