cannot sign in without verification code

[Shu19]

 I have an issue with my O2 account. My service has been suspended due to unpaid bills, and I am unable to receive verification codes or log into the O2 app to resolve the issue.

I would like to settle my outstanding balance and reactivate my service as soon as possible. Can you please assist me with making the payment over the phone and reactivating my account?

[Bambino]

@Shu19 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[MI5]

@Shu19 

Setting a direct debit will avoid future issues Guide: How to Pay Your Bill (Contract)