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Forum Posts

Resolved! Bringing my BT number to O2

I have two contracts, one with BT and one with O2. I want to cancel my BT contract and bring my BT number with me to replace my O2 number, is this possible?

henk7lubo by Level 1: Joiner
  • 962 Views
  • 2 replies
  • 0 kudos

Resolved! How long does it take to get my number transferred over?

Hi, I have just started with O2 and want to transfer my number from my old provider. I have completed the transfer form with the PAC code twice but nothing has happened and I cannot find a way of contacting O2 to find out what is happening

JEM80 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! Moving abroad but would like to keep my O2 Sim - advice please!

Hi all! I have been an O2 customer ever since I got my first phone when I was 12 - always been happy with the service. I have recently moved to Italy and have had to get a different Sim, but this is an E-SIM so I am able to also keep my current O2 SI...

Resolved! WHEN will my post code/s get 5G?

Hi I want to find out WHEN the postcode(s) where I live and where I work (in London) will get 5G (they don’t have it at the moment). The O2 coverage checker is no use because it doesn’t provide that information and I can’t get hold of anybody in O2 w...

PatB by Level 1: Joiner
  • 985 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot send Premium Test Messages

Since upgrading mobile in May, cannot send premium messages. 02 shop triedvtheir SIM in phone and it worked, so not the phone. Tried new SIM,s and not worked. Removed bar a d spend cap. Appears to be something on the account, but don't know what. Hus...

Beesmill by Level 1: Joiner
  • 1691 Views
  • 13 replies
  • 0 kudos

Resolved! Emergency calls only

can anyone help? New phone today with new sim and still not connected to o2

Morlal by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! No internet in Italy!

When I landed in Italy I have 3G however my internet is not working and I did not receive a message from o2 when I landed. I have plenty of data… what should i do?!

Dave17_ by Level 1: Joiner
  • 497 Views
  • 2 replies
  • 0 kudos