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Forum Posts

Resolved! Buy a bolt on

I need to buy a data bolt on but it’s not letting me do it onmy o2 app

Abi2 by Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos

Resolved! How to report a lost or stolen phone

Hi My son has lost his phone and I need to notify O2. Also I need to change the bank account from which my phone is paid from any ideas on how to do this? Many thx D

Resolved! Can I change my order

I’ve ordered a new phone, but now received an out of stock message. Can I change the colour to get one quicker?

Resolved! No volt upgrade

Hi,I upgraded my phone at the weekend, as part of the package it said if i have O2 and Virgin i would get double data on my plan. So i pulled the trigger and bought my new phone, however my plan still shows the original DAGA package i selected when i...

FatBstard by Level 1: Joiner
  • 792 Views
  • 2 replies
  • 0 kudos

One time passwords

One-time passwords for amazon and PayPal have stopped coming through. Any ideas on what may have changed,??

Resolved! Port number

How long does it take to port my number, I've had my new sim since friday. I gave my pac code, very frustrating, 1hr wait on the phone also

Resolved! complete loss of mobile phone signal for the whole village

Good morning, I am sending this from work as the entire village has lost phone signal, mobile data and internet for over 24 hours now. This is hilderstone village in staffordshire (ST15). What is causing this please and when will it be restored?Many ...

Bex9 by Level 1: Joiner
  • 1069 Views
  • 6 replies
  • 0 kudos

Resolved! Volt

I have virgin media and a o2 sim so why can't I get the volt

Shampy by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! New phone now using different number

Hi, I recently bought a new iPhone 12 with a new sim and contract last month. I moved my old number over to my new phone with seemingly no problem. However, when I have texted/iMesseged friends or family, it is showing my new number. It worked fine f...

Cb787 by Level 1: Joiner
  • 1293 Views
  • 1 replies
  • 0 kudos