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Forum Posts

Resolved! O2 contract , galaxy buds +

Hey guys,I'm stuck and need a bit of help , as usual the condition of o2s customer services shines though, like the light at the end of the tunnel .I ordered the Samsung S20+ 5G during the time of the promotion- where you would receive a pair of gala...

JP_F by Level 1: Joiner
  • 577 Views
  • 3 replies
  • 0 kudos

Resolved! Swapping simcard abroad

Can you swap your sim card abroad? I am currently in Jersey for a few months. I have swapped my old O2 sim card for a new nano O2 sim card sent to me into my new phone trying to keep my same number. However, the new phone will not join any network so...

Ali6 by Level 1: Joiner
  • 482 Views
  • 1 replies
  • 0 kudos

Google Family Link alternative

Hi,My daughter changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, scr...

Claire78 by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

O2 gurus

SERIOUSLY SPEAK THE [Removed] TO ME GURU'S 

MT2 by Level 1: Joiner
  • 647 Views
  • 3 replies
  • 0 kudos

Resolved! Disney+ added to my account?!

I have been paying for Disney+ through this O2 account unknowingly. I have never accessed this nor have I upgraded. I would like you to remove this and refund all monies paid for Disney+. Anybody know how to do this- O2 support is non existent!

DanBan by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Notifications

Hi. Setting up a new Motorola G8 phone. My notifications for watsapp, messenger and insta will not come through unless the app is open. They are all set to send notifications, Ive check under battery and data they they can work in the background. Tri...

KDW190 by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Replacement iPhone

When I change my phone over for a replacement will everything on my phone be deleted by o2? Just wondering if I need to delete myself or it will be deleted regardless

Kjks92 by Level 1: Joiner
  • 540 Views
  • 3 replies
  • 0 kudos

Picking up my phone that is in another name

I’ve had the same number for about 10 years now since I was about 13 and my phone bill has always been paid by a parent. Recently I upgraded my phone, changed my email address and bank details but didn’t realise until afterwards that it’s pretty much...

Chloester by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos