Get tech support for your O2 issues

Resolved! Sent phone back in worse condition

Hi I recently sent my phone in for a quote on a cracked screen repair and I’ve just received it back today and it’s now unusable it’s in a lot worse condition to what I sent it in like it now has multi coloured lines across the middle of the screen a...

Resolved! Blue light card

How do I apply my discount to get discount bill? Code BLUE1

Resolved! LOCKED OUT OF PHONE

HelloIve forgotten my passcode for the touch ID so Im unable to get into my phone

Resolved! Haven’t received an order

I ordered an Apple Pencil over 2 weeks ago and still haven’t received it. I have no means of contacting o2 as my phone isn’t set up with this company. I can’t find any updates and I can’t find the option to cancel the order entirely. I am at a loss a...

Resolved! Safe search

How can Turn off that safe search?

Resolved! Mobile data connection is too bad.

I work as a delivery driver, so I need a good and reliable connection. But is every time going down, I had changed my Smartphone and didnt solve my problem.

Resolved! Claim laptop

How do I claim my free laptop when I purchased my s21

Resolved! double data for being virgin media custome

how do i access the doulbe my data for being a virginexia customer and o2 customer

Resolved! Sim card in ipad

I purchased an ipad on finance, im not finished paying off the ipad yet but I got it with a sim card, I do not need the sim and I'm paying 10 pound a month for data and texts which I am not using. Is there a way to just cancel the sim?

Resolved! Poor data speed for over 6 months

Long story short... Been with 02 for around 10 years. Currently have a Samsung S10 due to upgrade in January however since March 2021 the internet speed has been awful. O2 speed test shows less than 1mb and network failure. I spent around 2 months em...

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