Get tech support for your O2 issues

Resolved! No signal

Hi I have no signal at home. It’s always been weak since I switched to o2. Now I can’t even send a text so what am I really paying for?I’ve tried all the suggestions like switching on and off, resetting network settings, selecting o2 manually.

Resolved! Mobile data in malta

I am in malta but have no mobile Internet. My mobile data is turned on but nothing works.Any help would be appreciated

Resolved! Accidentally cancelled my extra (Disney plus)

Hello, as the post suggests, accidentally cancelled it and now have no Disney plus, is there any way of claiming it back?.

Resolved! imei number

my phone has been damaged beyond repair and will not turn on i need to find my imei umber for insurance purposes i cant locate the box it came in can anyone help ??

Resolved! screen broken

Hi i am trying to upgrade my phone through my o2 account as the screen on my current phone is broken and will not unlock. To proceed it is saying i am being send a code via text message to confirm it is me but i obviously cannot see the code. How do ...

Resolved! How do I add my iwatch to my o2 contract

Want to know the cellular side of my iwatch

Resolved! Request a local signal mast

We are living in an area where it is almost impossible to get a signal both inside and outdoors. Impossible to make calls or use data. O2 has been aware for years yet unprepared to do what’s needed. Which is a signal mast. Numerous new houses have be...

Resolved! Issues with receiving calls

Good afternoon! Me and my parents’ mobile phones sometimes cannot receive the calls from other mobile devices. Could you please check whether there are some issues with our O2 SIM card? Thank you!

Resolved! Unauthorised removal of a bolt on

Yesterday I purchased a one-off bolt on (unlimited version) which is valid for 31 days. Whilst the purchase was successful, when checking my account, I noticed a message stating that said bolt on will be removed tomorrow as per my request. In no way ...

Resolved! text message retrieval

My Samsung SGH-E720 deleted a load of my stored text messages by itself and i'm wondering whether there is any way to retrieve them please?It's obviously an old phone and not a smartphone.I was reading a single message. afterward i deleted that one a...

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