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Resolved! Call regarding reducing my bill

Hello I was contacted yesterday on a 0141 number saying they were from O2 and that they could reduce my bill, they knew all of my details like email so I presumed it was legitimate, they advised they would email me to confirm and my O2 app would be u...

Resolved! Adding another sync device to my current pay monthly plan

HiI have an ipad Pro which is on a different pay monthly account to my iphone. My iphone account has my apple watch sync'd to it. Would I be able to get a sim card to sync my ipad pro to my iphone account so it gets the benefit of my unlimited data, ...

Resolved! Prefix

I bought a card, I was able to load it but I can't call "what prefix should I do"? to talk from Italy to Italy?Or do I have to do something else first?

Pi-no by • Level 1: Joiner
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  • 8 replies
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Resolved! Account locked

Is there any way I can unlock my account? I missed two payments and was going to go pay them today but have no service as accounts been locked and can’t call anyone either as got no other phone to do so?

Resolved! no sim card - emergency calls only

Why is the phone saying that there is no sim card and emergency calls only (Nokia 1 Plus). This is a basic phone for pay as you go for my father.He uses it to look at emails and connect with family on FB and for the occasional call to family.I have r...

Error Message '0' when sending texts to give digit numbers

Hi, I have a problem when trying to send messages to five digit numbers (e.g my gas supplier with a reading) in that it brings up Error '0'. I have googled it, and I have spoken to O2 and am none the wiser as I don't have a spend cap. O2 have raised ...

IV by • Level 1: Joiner
  • 8502 Views
  • 2 replies
  • 0 kudos

O2 Recycle

So I ordered an S21 Ultra 5G on 15th September and was told about the £150 extra offer on O2 Recycle, but was subsequently told there would be a 3 week delay but was assured by the advisor that I could still claim as I had ordered the phone before th...

Resolved! EU roaming

Is roaming usage in Lanzarote included in my package?

MB6 by • Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos
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