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Resolved! how long does it take to port my number across?

Hi everyone Hopfully youve had a good xmas, Right ive changed over to o2 on the 21st of December and I still am unaware as to why my number has not been ported and why I have to ask the community rather than actual o2 staff that three had over a onli...

Resolved! Money in pending

Hi , i just have money in pending from last Thursday , 90£ And they are not returned yet , i tried to buy something but Did not go trough , And I can t have may money back , it a about a week now , when this will be fixed ?

Resolved! 02 rewards early claim

Is there anyway to claim early? I want to claim extra credit as I have over £30 saved from last quarter but it’s saying I have to wait until jan 4th to get it

Resolved! Waiting for number port

Hi all, I have just taken out an o2 contract for my son and during the sign up process I inputted that I wanted to keep his old number and I provided the PAC code. The paperwork I have received from o2 has his old number listed (the one he wants to k...

Resolved! Pixel 6 switching off overnight with 100% battery

I'm trying to get in contact with someone as my new pixel 6 has switched itself off overnight despite having full battery. I'm missing alarms which isn't good. My husband got the same phone at the same time and hasn't had this issue but the O2 websit...

iOS 15 VoLTE issue

Recently upgraded to an iPhone 13 Pro from a XS. I no longer have the ability to chose which mobile network I wish to connect to, where I used to be able to disconnect from 4G and connect to 3G as it was stronger in my area. I've recently become a po...

Resolved! Apple Watch series 4

Hi, got the Apple Watch series 4 with cellular for my son to use it without mobile phone. I went to O2 shop and got for him a esim plan 10Gb unlimited text and calls, and his Watch is showing that no plan, no sim, number is not working. How to get it...

Resolved! Tracking

Good morning, I've ordered a new phone and a new SIM 2 days ago and it was meant to be next day delivery but so far I've received nothing. On the O2 tracking it showing that it is on the way to me but on the DHL tracking the number doesn't even exist...

Resolved! how can I find out when my airtime contract ends

I need to know when my contract ends but can't find the info online. How do I find this info?

Resolved! bad signal

hi, its been nearly 2 months since i have got my new google pixel 6 pro phone , at the moment im getting about 0.7 mb download at work which is in the PO14 1AR Fareham area where there is a mast outside the back of our works.i have been to your shop ...

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