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Resolved! Keeping an old number for a new phone

i have just upgraded my phone from an IPhone 11 to an IPhone 13 and want to keep my existing number used on my old phone for my new phone.I have received the PAC code to do this a few days prior to setting up the new phone. I have now set up the new ...

Resolved! Can't Receive calls from 3 mobile numbers

Ported my phone number from 3 middle of November, now meeting up with friends etc, Have noticed that anyone on a 3 mobile when they call it comes up as my number not recognised. However this issue doesn't exist with anyone on any other mobile phone c...

Resolved! How too add WiFi calling too my account

I want too add WiFi calling too my pay monthly sim how do I do it ?

Resolved! Disney plus activation link not working

Activation link from my extras not working, keep saying Error. Any help or direction would be much appreciated.

Resolved! Signal booster

Hi where I am working and staying away for the next year the phone and data signal is very low is possible to get a booster/arial thanks

Resolved! Correlation Id needed for fraudulent googleplay charges

I had my iphone stolen and there are a number of googleplay charges which were not done by me. I need a correlation id to write to google play. It is so frustrating. Anyone able to help? TiA

Resolved! Disney free for 6 months!

Morning o2 Messsaged to say I was entitled to 6 months free Disney plus. O2 have now cancelled my subscription that I pay for however when I try and activate the 6 months free on my account it’s not working. I’ve promised my children to watch the new...

Resolved! Hi can I change my spend cap to £30 please

Hi can I change my spend cap to £30 please

Resolved! Remove premium block

I need premium rate unblocked please

Resolved! DATA PLAN / CALL PLAN CONFUSION

Hi my son didn’t want a phone for his 1st phone but instead an Apple Watch SE (GPS/Cellular). A more expensive option I know but Ive set up refurbished iPhone 8 with 02 (£8 per month) with unlimited texts / calls and 5GB data to support the watch but...

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