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Forum Posts

Resolved! How do I speak to someone!?!

I spoke with someone via online chat on 24th October but they haven’t done what they promised. I’m now finding it impossible to access online chat or find a contact number so that I can speak with someone again.My network connection is virtually non ...

DippyDuck by Level 1: Joiner
  • 699 Views
  • 1 replies
  • 0 kudos

Resolved! Could I speak to someone about getting a Home Boostbox please?

Could I speak to someone about getting an O2 boost box to increase my mobile signal at my house? I can’t find what I’m looking for online and need to find out more about it before I order one. I have recently moved house to an area with limited cover...

RebeccaH by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

O2 Voicemail Personal Greeting set up (Pay as you go)

Hi. I'm currently with GiffGaff but would like to change provider. When setting up a personal voicemail greeting on O2 Pay as you go, can you set up your personal voicemail greeting and then the caller can leave a message straight after your personal...

Katie2288 by Level 1: Joiner
  • 693 Views
  • 0 replies
  • 0 kudos

Can't claim my free chromebook

I bought the Samsung S21 and it won't let me claim my free chromebook, I get to the part where it says upload proof of purchase but nothing happens got an email yesterday saying ghis was fixed but it's still not working I've been trying at least 3 ti...

Correen55 by Level 1: Joiner
  • 1504 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile Data keeps cutting

Hi, I have an iphone SE 2nd generation. Recently I have noticed that my mobile data keeps cutting out. The data cuts out when I open an app - eg. Gmail, Facebook, internet etc. The cut out lasts a few seconds and then comes back. I have IOS 15.1 and ...

Dev2 by Level 1: Joiner
  • 1269 Views
  • 4 replies
  • 0 kudos

Resolved! 4G turned off

I had a message on my phone this morning saying my 4g has been turned off by o2, why would this be? I have tried to call but just can’t get through!

Ruth04 by Level 1: Joiner
  • 835 Views
  • 3 replies
  • 0 kudos

Resolved! Using my PAC code

Hi, how can I use my pac code to join O2? Already received my new sim, and vodafone won't let me text 20220?

emmaloux by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! O2 signal checker is a fat liar

Our business runs on O2 for 6 devices the signal is allegedly 4G good 3G good 2g Good according to the checker, it's appalling in reality, in actual fact my phone has been disconnected from the network for the last 14 hours because it's unable to mai...

RH3 by Level 1: Joiner
  • 620 Views
  • 3 replies
  • 0 kudos