Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
how do I change my bank account details on here?
I just took out broadband with Virgin and know you are now partnered. With my broadband comes a simcard also. How can I cancel my current airtime plan and use the Virgin sim with my current device plan?
does anyone know how / where to start a Live Chat on 02 website once logged into account? I want to put in place a spend cap. Seems to be stupidly difficult to do this simple thing. Thanks
I have no signal on my phone this morning. My husband, also with O2, is having the same issue. I switched my phone off and back on again but it didn’t help. I have wifi access but we can’t use our phones to make phone calls. I have checked on the O2 ...
I’m trying to pay my bills, but it says I have no devices on my O2 account. I’m trying to get back on track after missing now the second months payment and I’m worried all my lines have been disconnected.
My phone is still cut off when I have paid my bill and it’s up to date I’m a young epileptic woman whose phone is her life line if I have a seizure and can’t get in touch with my family it’s gonna be not a good thing because I could be out anywhere a...
How long does it take for you services to come back on when your bill has been paid late.
hi i ordered a new phone, but to verify i am the account holder a message was sent to my phone, which i have already reported does not work. how can i finish the order if i cannot verify that i am the account holder unless i receive an email regards ...
I have signed up for a 3 year contract today for a oppoA54 but although it pairs with my car it will not download my contacts
Hi I need to change my number
