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Forum Posts

Resolved! Data isn’t working on new iPhone

I have a new iPhone 12 everything is working and WiFi fine but data isn’t so no 4g? Is there anything I need to do to make this work? thanks

Resolved! I can't update Whatsapp on my phone

Please can someone help? I have tried to download the latest version of whatsapp, but it doesn't work. I'm not sure what to do next. (I am not techie at all). I have a Samsung Galaxy Co Model no SM-G361F (quite old i think)!

Yazoo by Level 1: Joiner
  • 1809 Views
  • 11 replies
  • 0 kudos

Resolved! Internet not working

Have arrived in Lanzarote and I can’t use my data? 

Neil22 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Bad and dropping signal

Hi. I have signal problem since last few months. I have Motorola G8 Power and had no issue before. Now its terrible. I updated software, take may case off, checked coverage (4G is excellent), checked network type-its 4G...and nothing helping.Phone sh...

Slvva by Level 1: Joiner
  • 746 Views
  • 1 replies
  • 0 kudos

My phone will not stay connected to home wifi

My phone will connect if I stand next to the router but fails once I walk away. My husbands, my sons and daughter phones all work perfectly as do our I pads and Amazon Alexa

MBA58 by Level 1: Joiner
  • 656 Views
  • 3 replies
  • 0 kudos

Resolved! PAC

Hi, I am shortly joining O2 as a Virgin Media customer. My SIM has been ordered and is on the way. I want to port over my existing number rather than switch to the one that has already been assigned to me by O2. What's the most efficient process for ...

mobile data not working

when I switch on mobile data I get a notification asking me to sign in to network. Never had to do that before so why is it asking me to sign in now?

LouyS by Level 1: Joiner
  • 684 Views
  • 3 replies
  • 0 kudos