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Forum Posts

Resolved! Collecting a phone

Can i collect my phone with a photo of the passport?

Haki by Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos

Resolved! Account Frozen

So I defaulted on my account and my account has been frozen, I can no longer call o2 to pay my bill and also can no longer log in to my o2 account due to the fact they need to send a code to my phone (which is blocked) to access it. I truly have no w...

Resolved! Unusable mobile data / mobile broadband in my area.

Hi there, I have a mobile broadband contract with O2 and live in an area with usually good coverage. The reason I chose your network is because I consistently got 3-bars or more signal on my GiffGaff phone (which utilises the O2 network). The first m...

Resolved! Roaming

Hello my husband is o2 customer and he is in Iran now. How to use his phone there . He cant use roaming somehow

Gohar by Level 1: Joiner
  • 885 Views
  • 7 replies
  • 0 kudos

Resolved! Free Laptop

Hi, how do I arrange my free Samsung Chrome book laptop?

A-Rod by Level 1: Joiner
  • 843 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung watch

Hi I have a Samsung phone on Tesco mobile which I believe is O2 network. I am looking to get a Samsung watch with O2. It says that both devices need to be on the same network, will I have a problem syncing the both together?

Resolved! I Can't Top Up My Phone

I've tried topping up from the app and browser page numerous times and I'm finally fed up. I can use vouchers from the shop but they seem to switch my tariff, which is not ideal. I said 'seem to' because I've used a voucher just once, and it gave me ...