Get tech support for your O2 issues

Resolved! Network turned off

I got a new uograde phone and never changed the SIM card I’ve been double charged for my bill this month and my networks been turned off meaning I can’t use my phone. So I can’t even ring o2 to sort this problem how do I go about getting my phone net...

Resolved! Unlatching code for an out of contract device

Hello, hopefully someone can actually help rather than just linking to the support article for unlocking a device. My wife has been a pay monthly customer of o2 for years, but has now moved to Sky mobile for a better deal. We requested a PAC code for...

Resolved! Travelling abroad

I am going on a cruise next week to Cyprus and Greece. Am I right in thinking I can use my monthly allowance whilst in port?

Resolved! How do i remove disney plus

How do i remove disney plus

Resolved! Disney+

How do I remove Disney+ off all my 02 accounts

Resolved! No network in Australia

Hi, I have a UK number and Tarrif with O2 Abroad but I can no longer get coverage in Australia where I am temporarily living. You no longer provide online agents to help with support and it's impossible to figure out what's happening. How can I speak...

Resolved! How to enter live chat

I want to speak to someone over the live chat but every time I select options it puts me into an options screen then tried to help with info and I go round and round never getting into a chat what am I missing

Resolved! 4g to 5g upgrade

I have received my new S21 ultra 5g, will I need to use the sim that came with it, or can I simply use the sim from my s9 plus 4g?

Resolved! Extras

I recently renewed my o2 sim only contract, but would like to change my extra from 6 months Disney plus to something else. I haven’t activated it yes so can I change it?

Resolved! Online top up through MY O2 not gone through

I topped up my Pay as You go and payment has not registered on my phone.

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