Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My daughter's iphone 7 will not switch on. It just shows a complete blank black screen. We have tried pressing the down volume switch and the on/off switch at the same time, but no luck. She really needs this phone for remote learning at school. Plea...
I have recently joined O2 with my new iPhone 12 Pro Max on a monthly contract and have used a PAC code to bring my old number from EE over to O2. This PAC code request I called and spoke to an agent and she explained that it would activate on my new ...
Hi, have switched to o2 due to previous network issues. Internet comparison for postcode said o2 would be the best but me and husband (on ee) have to stand by a certain window to make and receive calls. I want a signal booster so that I don’t have to...
Hi , every time I go on any app even clock or chrome my phone turns itself off then restarts happened twice now and lasts until I factory reset but this time I can't do that as phone turns off before I complete the reset . Thanks
Hi, I suddenly can't make any calls on my phone to South Africa as every time I dial a number there it says I have 'Active Call Barrings'. I've checked all the call barrings on my Nokia phone and there are none on there. I've never had a problem ring...
My daughter is due her iphone 12 pro to be delviered tomorrow. Can you please tell me if she will receive a new sim card and if she is able to keep her original o2 number
i want to update my insurance policy as I want to upgrade early, but none of the phone lines are working, how do i do this?
My iPhone XR has stopped syncing photos with my iPad. What can I do about it?
I recently paid off my contract and upgraded to a Google Pixel 5. I was told when ordering the phone it was out of stock but would still arrive within a week. I've haven't received any update since my order, which was over a week ago.Can I get any ti...
The WiFi calling feature on my Samsung Note 20 Ultra has become very intermittent and doesn't appear most of the time. It worked fine previously but recently it is very unreliable. I am told this is Network provider driven feature and not a phone iss...
