My voicemail doesn’t come on when receiving calls iPhone user

[Bubbles89]

Hi my voicemail has suddenly stopped working. It seemed fine until recent update. Now no one can leave me voicemails. I have access to visual voicemail no problem. Already tried, airplane mode on and off, phone on and off, reset network settings, calling voicemail but all seems fine their end and no options to turn on or off. Call forwarding is not activated. Can anyone please help?? 😕

[pgn · Accepted solution]

Guide: All you need to know about O2 Voicemail 901 - the Call Divert when Busy section might sort your issue, @Bubbles89?