Tracking

[Giovanni90]

Good morning, I've ordered a new phone and a new SIM 2 days ago and it was meant to be next day delivery but so far I've received nothing. On the O2 tracking it showing that it is on the way to me but on the DHL tracking the number doesn't even exist!

What can I do?

Thank you for your help!

Giovanni 

[Cleoriff · Accepted solution]

Sorry for late reply @Giovanni90 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255