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Forum Posts

Resolved! Camera fail

My camera keeps saying camera fail, I have done everything it says, re start, clear cache reset settings it works but then stops again , front facing camera does not work at all any ideas?

Andycam by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Very slow download

I have recently acquired an O2 SIM card as part of my Virgin media bundle. My main mobile is with EE. The download speeds I am getting sometimes are woeful 1 to 2 Mbit. My EE speeds are so much better. My sim is in a 4g Huawei P20 pro. I am reluctant...

Martin17 by Level 1: Joiner
  • 954 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung Watch 4

I contacted o2 recently and wanted to check what I was told.I have a Samsung S21 on an o2 Business contract and i am looking to get a Samsung watch 4.The person I spoke to said I wouldn't be able to connect the watch to my phone as it was a business ...

Rosscu by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer number

How long does it take for o2 to transfer your number to your new phone? I requested this on Saturday and still waiting

Mel49 by Level 1: Joiner
  • 473 Views
  • 1 replies
  • 0 kudos

Resolved! Issue with receiving and making calls

Hi team, I contacted you yesterday about this issue. I received my upgraded handset, without a new SIM card. That’s fine. I wanted to keep my same number. So I did the transfer from my old device to my new one and also took out my old SIM card and pl...

Resolved! Network Coverage

Basically, I have an android device and when using my mobile data I 70% of the time get the H or H+ sign when it should be 4G or 5G. It's a real pain as the data then doesn't work and it's frustrating because I'm having to pay for something that I am...

Resolved! not receiving ONE TIME PASSCODES

I have recently had problems receiving OTP from several organisations. I often simply do not receive any texts codes or much later receive multiple out of date messages. How can I resolve the issue? My phone reception is often weak but O2 claim the r...

billdyl by Level 1: Joiner
  • 7128 Views
  • 2 replies
  • 0 kudos

Resolved! google have locked my phone

my phone is locked "supervision stopped and email address no longer being supervised, this is through google, can anyone help me please?