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Forum Posts

Resolved! Wifi calling

Hi. WiFi calling has completely disappeared from my phone. I've turned it off and on tons of times. I've turned off the phone, removed the sim, turned it back on again and reinserted the sim and wifi calling still doesn't appear in connections in set...

SimonH1 by Level 1: Joiner
  • 1279 Views
  • 3 replies
  • 0 kudos

Help - apps still pending.

Hi, today I switched over to o2 from Vodafone using my pac code. I managed to transfer all my photos, contacts etc from my old phone onto my new one (Google pixel 6) however no apps seem to be downloading. When I go into the play store they all say '...

Resolved! How do I see detailed usage on my tariff (£10 month, unl. SMS/unl. calls, 5gb data)

I was surprised that I needed to top up mid month, to send a text. With unlimited texts this has never happened before. Is it cos it was a short code recipient? Sending a text to BBC 6music on 64046. No advance warning either. I've sent many texts to...

Resolved! Fraud by Telefonica employee.

Was contacted by someone claiming to be from O2, he was fro Telefonica which I suppose is the same thing. Told me my line rental was being lowered by 40% and asked for my security answer which I stupidly gave him. Next thing he asked for the access c...

Getting someone else's bills emailed to me

NOT about this account but to another email address I have. This is just a payg sim I'm using as you have to in order to post on this forum... For the last few years I have been getting unsolicited monthly bills for some stranger on O2 emailed to me....

zxcvbnm by Level 1: Joiner
  • 3629 Views
  • 7 replies
  • 0 kudos

Resolved! Voicemail to email

HiIs it possible to forward a voicemail to an email (as a, for example, mp4 file) so as to be able to share it with others? Thanks in advance for any help you can give David

DaveCramp by Level 1: Joiner
  • 1358 Views
  • 1 replies
  • 0 kudos

Resolved! Live chat - SIM not provisioned

Since I had my plan upgraded yesterday I have no service. As I cannot receive texts I cannot get onto My o2, I also cannot ring O2 and the live chat link I managed to get mailed to me is dead ! If you are online just click here https://link.liveperso...

Tyzer by Level 1: Joiner
  • 621 Views
  • 3 replies
  • 0 kudos

Resolved! sim not provisioned

Hi i have just received my upgraded phone which is a samsung z flip 3 5 g and the new sim when inserted says sim not provisioned, ?and the phone will not work

Phil69 by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! How long for new sim to activate?

Hi, I've recently upgraded. Just st upmy new phone with the 5g sim. How long until the sim in my old phone doesn't work and and new one does?