Get tech support for your O2 issues

Resolved! Mobile won’t load any apps or web paes

I’ve just renewed my contract swapping my sim only deal to a new deal with iPhone 11 and 10gb of data/month, my phone will not load any apps or web pages, I’ve checked my o2 account and it says I have 9.99gb of data remaining yet nothing will load th...

Resolved! I have an esim, do I remove my old plastic one or keep it in the phone.

I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.

Resolved! Mobile data issues

Signal on and off all the time while using mobile data .

Resolved! 40% discount for the length of my contract is a scam?

just had a phone call telling me I could have a 40% discount I would have to enter a code not sure were didn’t let them talk for that long.

Resolved! Signal is incredibly poor, live in central E1 London

As the title says, I live just outside of the city of London, about 10 minutes walk at most, there's been poor signal quality in both phone calls and data with O2. I checked the signal tracker and there was an issue with the mast, however this was ov...

Resolved! iPhone arrived without charger and earphones, as was promised in sales call over the phone

iPhone arrived this morning without charger and earphones, as was promised in sales call over the phone. This is shoddy behaviour from a large company. Please, O2, assure me, asap, that a charger and earphones, as agreed in the sale, will be arriving...

Resolved! text shows wrong number

i have just ported my number from giff gaff to O2. when i send a text to my contacts it shows my new O2 number, which i dont want , but when my contacts text come through to my phone with the number i ported ... confused

Resolved! Data blocked

Hi my data is turned on but I can’t access any sites eg sky sports app or anything

Resolved! 3G

I have lost my 3G connection. I cant get a 3G connection anywhere for the last 24 hours. i cant find a phone number to speak to anyone at O2. can anyone help?

Resolved! Unable to make calls

Hi All, After a conversation with O2 earlier today I agreed to have a new SIM sent out to try to improve my reception. I now have no connection to the mobile network. How do I contact O2 to get help as I can’t make a call?How do I live chat with O2?I...

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