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Resolved! Iphone XS Max - cannot hear callers but they can hear me

Recently when callers ring me, I cannot hear them but they can hear me. When I make a call, I cannot hear the ring tones or the callers but again they can hear me My speakers work, facetime works ok, its just cellular I have spoken with Apple and tri...

Resolved! The number you are calling has been changed

I have been an 02 customer for approx 6 weeks, I became an 02 customer as my existing virgin media contract was renewed and I had to join 02. My number has been ported across however from the very first day when customers, friend, family and colleagu...

JM32 by • Level 1: Joiner
  • 820 Views
  • 1 replies
  • 0 kudos

Resolved! How to contact O2 about my blacklisted phone

Hello, my phone is blacklisted, and I want to request it to be unblocked now I have found it ages later. I went onto live chat to see how do I do this, was told to call a number which I cannot call as my phone is blacklisted. Was informed to go into ...

Booty156 by • Level 1: Joiner
  • 929 Views
  • 1 replies
  • 0 kudos

Streaming services on 4G

Anyone any ideas?My iphone 13 wont use any streaming services ie: youtube etc on my 4G. Its like I have no data but I have 20GB unused. I did an online chat and they sent me a new sim card but nothing has changed. Just called O2 and they're having te...

libjep by • Level 1: Joiner
  • 667 Views
  • 2 replies
  • 0 kudos

Resolved! New sim card activation

I currently have a classic payg sim which I want to keep, I have also signed up to a new 12 month monthly sim contract for which the sim is on it's way to me. I have had a text message to my Payg number thanking me for the order and telling me to act...

djh22 by • Level 1: Joiner
  • 1202 Views
  • 4 replies
  • 0 kudos

Resolved! Freestyle Libre 2 Compatible Issue

Hi there, I have an iPhone SE 2020 running the latest iOS. I use the Freestyle Libre system for managing my diabetes. All was well until November 2021 when my phone stopped reading the sensors. Any ideas on how I can get this fixed as it’s a real pro...

Retskni1 by • Level 1: Joiner
  • 1234 Views
  • 1 replies
  • 0 kudos

Number not recognised when calling

Hi, When calling any UK number with +44(0) as saved in my contacts I get the message ‘Number Not Recognised’. If I remove the +44 it works fine. Any help fixing this would be appreciated.

Resolved! Internet in my Camper

I am looking to get internet within my Campervan and wondered what are the best options. Is tethering secure for example. thanks

Longbones by • Level 1: Joiner
  • 1102 Views
  • 5 replies
  • 0 kudos

Resolved! Outgoing calls

Hello, I need to speak with o2 about my calls, I have been cut off and need to discuss a solution, I am unemployed and need my phone to find work Regards

Josh9_ by • Level 1: Joiner
  • 654 Views
  • 4 replies
  • 0 kudos

Resolved! Trying to order a sim, but having issues at checkout

I am trying to buy a sim only plan (12 months, 15GB, 8£ a month) and am having issues with checking out.Whenever I put my delivery address, I get this message: "Looking for a business address? Unfortunately we can't deliver to your work. Use your hom...

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