I have recently got a new iPhone. Everything, such as my apps and photos have transferred to this new iPhone, however the number hasn’t. How do I transfer my old number onto my new iPhone (both on 02 contract) ?
I recently joined o2 from Sky. I was also porting my number over. The number port went through however I wasn’t receiving one time passcode text messages from my bank, credit card etc. I could send and receive messages from people but just not the te...
I cannot enable My iPhone SE 15.3.1 for wifi calling. The setting automatically turns off and refers me to MyO2, this then puts me in an eternal loop of checking phone and software suitability.
I have just joined o2 with my new Doro 7080 which has a wi-fi calling facility (on the phone) however, I now find that your service does not support this device so I will have to cancel my contract unless there is a way to connect it (my home is in a...
We live in an area where 4G is slow and we do not yet have 5G. When I contacted O2 this was a known issue and I was advised to turn off 4G and use 3G. However, there does not seem to be a way to do this on the iPhone 12. Searching on the Internet it ...
I’ve just renewed my contract swapping my sim only deal to a new deal with iPhone 11 and 10gb of data/month, my phone will not load any apps or web pages, I’ve checked my o2 account and it says I have 9.99gb of data remaining yet nothing will load th...
I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.
Signal on and off all the time while using mobile data .
just had a phone call telling me I could have a 40% discount I would have to enter a code not sure were didn’t let them talk for that long.
As the title says, I live just outside of the city of London, about 10 minutes walk at most, there's been poor signal quality in both phone calls and data with O2. I checked the signal tracker and there was an issue with the mast, however this was ov...
