Resolved! Debt collection agency
I’ve received a letter saying 02 have been forced to forward your case onto a debt collection agency, who is this agency? I’m hoping to find out on her as I have anxiety and struggle speaking on the phone
I’ve received a letter saying 02 have been forced to forward your case onto a debt collection agency, who is this agency? I’m hoping to find out on her as I have anxiety and struggle speaking on the phone
Hi I would like to add a pin to my account or a two factor authentication for security for my o2 account please
I have a recurring problem in which my money is gone by the time my o2 bill try’s to come out and I was wondering if I could have the day changed it is due to come out to assist in prompt payments as I now cannot pay my bill until Thursday and if my ...
I have been unable to send SMS from my Alcatel 1X since switching it off, and then on again. I am able to receive texts.Within the Messaging app, I select Settings, then Advanced. At the bottom of the screen it says Phone number 07802-092035. This is...
Every time I receive a phone call the caller has difficulty hearing me - I can hear them clearly enough any suggestions on what’s wrong?
Hi, apologies if this is a duplicate post, not sure where my last post went. I am really regretting renewing last month, my upgrade feels like a downgrade, I lost travel (sorted) the phone is really inferior (glad short term selected - had no choice ...
Hi I’ve made an order and the delivery address has automatically been set to my old adress how can I change this
Hi. I'm hoping someone from o2 can pick this up. I have moved house and my address is now not recognised. I've been trying to get hold of customer services for days, who I was advised to speak to by sales. I understand that you need to manually updat...
Hi, I ordered a sum from O2 yesterday on a 12 month contract and put in my PAC code to change over from EE. I received texts from 02 asking me to text Swap to 20220 when ready to use my new sim. So today the sim has arrived and I've tried texting the...
I've just bought a tablet. Can I get a second SIM card so I can use the same number and phone package in my tablet as well as my phone.