I have just made a new contract with you and got new sim card with new
number but i would like to retain my old number.i have got the PAC of my
old number. Could you please help me with this
Hello - I have been with O2 for many years and never needed any advice
but hopefully someone can help me. I have just bought a new 5g phone and
the O2 shop gave me a 5g SIM. If I put this new SIM in my phone and do
the SIM swap will I automatically k...
I have read lots on the issue with not getting voicemail. I have had
chats online with O2, spoken on the phone and yet nothing is allowing me
to get voicemail. I have reset network settings, they have requested
reactivation of my voicemail etc. I did...
HiIm flying abroad later today - first time since I’ve moved to o2 do I
need to have any settings or account changes for my phone to be working
outside of uk.? I’m a pay monthly customer. thanks
I've recently found an extra charge that I wasn't aware that I have been
paying so I'm not sure how long it's been active. It's a charge from
google play for £11.99 under "digital goods" but when I try to cancel it
on the play store nothing shows up ...
I am having issues with my Samsung galaxy s21 and have been for a few
months now. I can be using my phone switching between apps fine one
minute and then all of a sudden I lose all connection. This happens
multiple times a day and the only ways I can...
Hi we’re having coverage problems in the area of SR6 7HH and SR6 7BJ.
Can’t get through to my parents in the area, if we do the phone cuts off
or it keeps dropping off so you can’t get at all. There is a mast nearby
but there seems to be a problem. I...
I’ve just had this happen for the 2nd time now Since upgrading my phone.
My phone will suddenly have no signal what do ever. The first time this
happened I restarted the phone and it came back on. However this time I
have tried everything. Restart, r...
I am having issues with receiving some text messages..... the OTP are
not coming through and Text message from certain people are not coming
through. I have had other people text me and they come through.I have
done everything suggested, ie turn off ...
