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Forum Posts

Resolved! Pixel 6 switching off overnight with 100% battery

I'm trying to get in contact with someone as my new pixel 6 has switched itself off overnight despite having full battery. I'm missing alarms which isn't good. My husband got the same phone at the same time and hasn't had this issue but the O2 websit...

Ashneill by Level 1: Joiner
  • 1516 Views
  • 1 replies
  • 0 kudos

iOS 15 VoLTE issue

Recently upgraded to an iPhone 13 Pro from a XS. I no longer have the ability to chose which mobile network I wish to connect to, where I used to be able to disconnect from 4G and connect to 3G as it was stronger in my area. I've recently become a po...

Lfcdanny by Level 1: Joiner
  • 881 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch series 4

Hi, got the Apple Watch series 4 with cellular for my son to use it without mobile phone. I went to O2 shop and got for him a esim plan 10Gb unlimited text and calls, and his Watch is showing that no plan, no sim, number is not working. How to get it...

Dar21 by Level 1: Joiner
  • 641 Views
  • 1 replies
  • 0 kudos

Resolved! Tracking

Good morning, I've ordered a new phone and a new SIM 2 days ago and it was meant to be next day delivery but so far I've received nothing. On the O2 tracking it showing that it is on the way to me but on the DHL tracking the number doesn't even exist...

Resolved! bad signal

hi, its been nearly 2 months since i have got my new google pixel 6 pro phone , at the moment im getting about 0.7 mb download at work which is in the PO14 1AR Fareham area where there is a mast outside the back of our works.i have been to your shop ...

Resolved! my sim card is in a vehicle tracker.

Hi,my pay as you go simplicity sim card is in a vehicle tracker, i only need txt and calls on my sim card, can you remove the data from my sim card as i am loosing all my credit due to data being used........

Markklx by Level 1: Joiner
  • 561 Views
  • 3 replies
  • 0 kudos

Resolved! Safe search

Hi there I’d like to turn safe search off please

Kev88 by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card dont working abroad

Hi, got a problem with sim card as after Im switch phone on in Poland I see phone dont see sim card at all, was try to restart phone, open sim card and even use sim2 slot, nothing help, was try my different O2 sim and its fine then Im sure its someth...

SopHiron by Level 1: Joiner
  • 5666 Views
  • 8 replies
  • 0 kudos