Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Texting 5 digit numbers - message not sent

I have an Iphone X, and occasionally enter competitions using premium rate, 5 digit numbers, costing approximately £2 per text.I used to be able to do this with no problem using my previous iphone, but unable to do so using this phone.My O2 contract ...

ronnie100 by Level 1: Joiner
  • 2383 Views
  • 8 replies
  • 0 kudos

Resolved! PAC code not worked

I have just swapped over from BT. When ordering my new sim i gave my PAC code etc from BT but i am getting the new number from the new sim. How do i sort this asap!!Thanks

Rick3 by Level 1: Joiner
  • 2647 Views
  • 1 replies
  • 0 kudos

Resolved! Spam texts

I have received about half a dozen texts in half an hour from “O2-UK” just containing my mobile number. Not sure what they are?!

Lyn_Allen by Level 1: Joiner
  • 1969 Views
  • 7 replies
  • 0 kudos

Resolved! pac code

some one has stolen my number 4 time i got it back today then tonight i have received 2 text messages from lycamobile saying your pac code has been acceptedi have not requested this transfer how do i stop my number going again

Resolved! Help!

I recently received an iPhone X from O2 with a new sim, the sim has been active for over 24hrs but I cannot make calls, it just cancels the call….can anyone tell me how to fix this please????

Unlimited Internet speed

Who can explain me that O2 which is 99% Uk network cover have trouble with Internet speed. Normally i know that O2 is block my mac address to save their energy. That is impossible i have 2 sim cards from o2, and one is working perfectly another one o...

MB89 by Level 1: Joiner
  • 3043 Views
  • 7 replies
  • 0 kudos

Resolved! No data - 3G or 4G

Hi, I have had no 3G or 4G working data all day. Have followed all steps of turning phone off/on, resetting network settings etc and no luck. my wifi is also currently down so I have been relying on my mobile data which should be working. I called O2...

Tx by Level 1: Joiner
  • 2050 Views
  • 1 replies
  • 0 kudos

Resolved! Cost of usage outside europe Travel to Qatar

I need your help on this. What is the best method to stay connected whilst in Qatar (buy local SIM maybe). Seems O2 have failed to help me with this situation. Any experienced travels out there?

Ratbag by Level 1: Joiner
  • 4281 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming

Hello I’m in Ireland at the moment and my phone says it’s connected to EIR Mobile 3G. However when I try and access, for example, what’s app, it says no data. Any ideas please? I have an Apple phone.

Wes2 by Level 1: Joiner
  • 741 Views
  • 3 replies
  • 0 kudos

Resolved! Error message sending short texts

I am on Pay as You Go and recently have been unable to send text messages to numbers such as 60110 ,81025.the error message I get is SIM1- error 42 ( seems to add +44 to the number)Assistancee much appreciated to a non techie like me

spitfire by Level 1: Joiner
  • 1717 Views
  • 2 replies
  • 0 kudos