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Mobile data issues

Robbieuk85
Level 1: Joiner
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on ‎15-03-2022 19:32

on ‎15-03-2022 19:32

I am having issues with my Samsung galaxy s21 and have been for a few months now. I can be using my phone switching between apps fine one minute and then all of a sudden I lose all connection. This happens multiple times a day and the only ways I can fix it is to turn airplane mode on and off or restarting my phone. 

I dont have the issue on WiFi

 

Can anyone tell me why this is?

 

Thanks

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MI5
Level 94: Supreme
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on ‎15-03-2022 19:37

on ‎15-03-2022 19:37

@Robbieuk85 

Some help in this guide Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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