This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! Movius for blackberry

need to use blackerry for movius on my phone.However when movius sends ativatin pin via sms,my phone does not receive the pin via sms.I have no issues receiving sms messages from other organisations ,ie my bank,02,my pension provider.Any work arounds...

Resolved! Tariff upgraded and now can’t make calls

Hi, I upgraded my tariff this morning and now can’t make or receive calls. Have tried turning phone off and on again, can send SMS fine. Partner with o2 and his service is fine. Any ideas?TIA

Joanne14 by • Level 1: Joiner
  • 1465 Views
  • 5 replies
  • 0 kudos

Resolved! SIM not provisioned

I recently upgraded and my old SIM is saying not provisioned my new phone came and says exactly the same. I can5 text or call help I need to make calls!!

No Data when abroad

Hi I have 2 phones with o2. One of which whenever I go abroad (doesn't matter on location) my phone data never works... Whats app/facebook/emails (anything really) The only way of gaining access to the above things is to sign on to Wifi or connect as...

Sophie344 by • Level 1: Joiner
  • 1190 Views
  • 2 replies
  • 0 kudos

Resolved! How do I cancel my phone insurance

I just want to cancel my insurance and apparently advisors are never avaliable and the customer service line isn't working for some reason for me

Zzz by • Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Phone not sending texts or receiving

Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones

Bonnie0 by • Level 1: Joiner
  • 24967 Views
  • 1 replies
  • 0 kudos

Resolved! Living in Europe

I now live in Europe but still have my uk phone number on contract.I need to know the cheapest way of keeping that uk number without continually being charged roaming charges.Can I change to a SIM only?Thanks in advance

Cookie27 by • Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

Resolved! Overdue bill

Hi, unfortunately I have been unable to pay my bill for quite some time due to financial difficulties, I am now able to pay all outstanding debts and get my number turned back on, however I’m unable to access the my o2 app to settle the debt it also ...

Resolved! Not an o2 customer, but someone opened an account in my name

Hello, I have had an o2 account fraudulently opened in my girlfriends name. None of us are an o2 customer, we reported the fraud to o2 and also to fraudpolice, I got told that an outcome would be determined and they would email me within 10 days. I n...

Top