Get tech support for your O2 issues

Resolved! New sim card activation

I currently have a classic payg sim which I want to keep, I have also signed up to a new 12 month monthly sim contract for which the sim is on it's way to me. I have had a text message to my Payg number thanking me for the order and telling me to act...

Resolved! Freestyle Libre 2 Compatible Issue

Hi there, I have an iPhone SE 2020 running the latest iOS. I use the Freestyle Libre system for managing my diabetes. All was well until November 2021 when my phone stopped reading the sensors. Any ideas on how I can get this fixed as it’s a real pro...

Number not recognised when calling

Hi, When calling any UK number with +44(0) as saved in my contacts I get the message ‘Number Not Recognised’. If I remove the +44 it works fine. Any help fixing this would be appreciated.

Resolved! Internet in my Camper

I am looking to get internet within my Campervan and wondered what are the best options. Is tethering secure for example. thanks

Resolved! Outgoing calls

Hello, I need to speak with o2 about my calls, I have been cut off and need to discuss a solution, I am unemployed and need my phone to find work Regards

Resolved! Trying to order a sim, but having issues at checkout

I am trying to buy a sim only plan (12 months, 15GB, 8£ a month) and am having issues with checking out.Whenever I put my delivery address, I get this message: "Looking for a business address? Unfortunately we can't deliver to your work. Use your hom...

Resolved! Galaxy watch 3 stuck on rebooting mode

My watch is stuck on the galaxy watch 3 start-up screen when switched on, I have tried the obvious hard reset with the two buttons, tried all the options in the reboot menu, etc. No matter what I do, it stays stuck on the Galay watch 3 boot up screen

Resolved! Old phone has been disconnected & new one isn’t going to be activated for 24 hours, now I have no ph

My old phone has just been deactivated but my new phone isn’t going to be activated for 24 hours. Now I have no phone & can’t call anymore - PLEASE HELP

Resolved! Wifi calling

Hi i have just ported my number from Vodafone to o2 and still using my Vodafone Samsung S10I cant get my wifi calling back working and from other posts it looks like i need someone at o2 to make some changes to my account. Hopefully someone can sort ...

cant here on calls ear speaker very low checked all settings but still the same

cant hear on phone speaker very low tried sim in 2 other phones and sound low on them , ordered and fitted new sim with same mob number and again sound is low , everything else fine ?

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