Get tech support for your O2 issues

Resolved! Call Diverting

Hi i have tried lots of thing but can not get my android phone to send calls to my voicemail when i am busy on a call - my call forwarding just constantly says disabled and will not let me change it. Even 02 customer services could not help me. any i...

Resolved! Request new number

Hi I would like to request to change My number please

Resolved! recently moved house no signal

hi I have re entry moved house and am receiving no mobile signal whilst at home, this is impossible to cope with as I have to be contactable. it has been suggested to try the 3g option, this did not work. I need a solution as I am tied into contract

SMS text to Premium short numbers not working

I used to be able to text premium numbers no problem but stopped working about a month ago. I have a spend cap but I have not spent any of that recently. I cannot send SMS to any short premium numbers even after contacting O2. I have rebooted my iPho...

Resolved! Credit Check Fail.

Hi, I recently joined you O2.My intention was to bring two numbers to the same account on Sim Only.Less than an hour after passing a Credit Check for my first number I failed one for my next attempt on another numberI emailed the people at Credit Ref...

Resolved! Outgoing calls

I keep getting transferred to payment line when I try to make an outgoing call. There are no barrs on my account. Ive phoned 02 numerous times. I’ve upgraded my phone and sim. This has been like this for over two weeks and it’s frustrating

Resolved! No connection abroad

Is no connection as I enter France

Resolved! Order

I've recently made a purchase from the online shop. O2 have taken the money twice out of my account but no email to confirm order have called customer services and told me I have to wait until the payment has gone through for them to investigate is t...

Resolved! CCTV SIM card registration

Hi, I have bought a cctv camera for my stable yard. It has an O2 SIM card to send images to my phone. There is a phone number with the SIM card which I need to register with o2 but to register the number I have to enter a code sent to the phone numbe...

Setting up 3rd party router

I have purchased a tp link router and cannot get it to connect to my o2 broadband. I have spent hours on the phone to o2 and to tplink. I have entered all settings as instructed and nothing! Has anyone done this before? O2 gave me the username and pa...

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