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Forum Posts

Resolved! Need Help with Sim

Hi, I'm needing help with Sim card identification.I have a motorola E6 Plus mobile I had on a Tesco contact,I ordered a new sim card that has the standard - mini and nano cards in it but the chip on it is to small. The nano has 3 sections from right ...

Dez7878 by Level 1: Joiner
  • 2115 Views
  • 12 replies
  • 0 kudos

Low in call volume

I have low in call volume during calls to the point I have to use speaker all the time. This is the second time I’ve experienced this with iPhone 11 , the last time handset hadto be replaced. Any advice? I can’t work with a phone like this and can’t ...

Daider by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

No Data service in canaries

Hi I am on holiday in gran canaria and can't get mobile data , access the internet from my phone . Any ideas ? Thx

Harry7 by Level 1: Joiner
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! Sudden, huge data use

My data allowance resets on the 19th of every month. I have a 20GB allowance, and I usually barely use a quarter of that. Yesterday - 19th March, the first day of my new month - I get a warning from O2 that I've used 80% of my allowance and have unde...

LH1971 by Level 1: Joiner
  • 5365 Views
  • 10 replies
  • 0 kudos

Resolved! Porting

Hi all, I have just been moved to O2 as part of my Virgin Media package, including an O2 sim, I have had my old number ported from VM on the 15th of March ,The issue is that some contacts can't call me and can only msg me .They get ,calls to this num...

shanebess by Level 1: Joiner
  • 588 Views
  • 1 replies
  • 0 kudos

Resolved! Blocking 0843 Nuisance Calls

Is there any way to block 0843 nuisance calls from numbers that change with every call offering vehicle accident cover?

jackd by Level 1: Joiner
  • 7015 Views
  • 6 replies
  • 0 kudos

Resolved! Not getting text messages

My s20 fe has suddenly stopped receiving text messages from people i text with the most.( can receive O2 test txt) .Have contacted and been instore serveral times but nothing has worked just get told the phone itself is fine . I have swapped to a new...

ELA3 by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Voicemail too quickly

How do I prolong the amount of time it goes to voicemail when the call is not answered immediately. As currently I only have about 10 seconds. S21 ultra.

Resolved! Data Roaming

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

FrankVine by Level 1: Joiner
  • 745 Views
  • 1 replies
  • 0 kudos