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Forum Posts

Resolved! Remove my spend cap

Hello I would like to remove my spend cap as soon as possible please? As it won't let me it on the app and for some reason I can't live chat o2

Rlc89 by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Resolved! I can't call to anyone

hi, I don't have to answer or make any calls, what's going on? SMS and internet work but nobody can call my number and I can't make a call

Piotr0770 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Forgotten screen lock password

My Samsung S21 performed a software upgrade but I have forgotten my Password. how can I unlock my phone?

Eebo by Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! New sim, poor signal. Round 2?

Hiya. I have just received my o2 sim today and it says it is all set up and ready to use. I have been able to make and receive calls etc. However, the signal is on one bar only. Is this just because I'm still within the first 24 hours? I really hope ...

Fork-sake by Level 1: Joiner
  • 2095 Views
  • 7 replies
  • 0 kudos

Resolved! Apple Music redeem code

I keep getting sent the o2 sms with a link to redeem the 6 month Apple Music. When clicked the link opens the Apple Music app stating it is looking for my offer details but it goes no further. Any ideas?

Rob6281 by Level 1: Joiner
  • 957 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim card pay as go

Hi i lost my phone with sim card pay as go , what i can now for duplicate

23 by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

My data sim won't connect to the internet

I received my data sim and installed it in a Netgear 810s and it was very slow.I've just purchased a TPLink 600 and the sim won't connect to the internet.I have a 3 sim which works fine.

Navarth by Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Resolved! cant make calls or texts

can anybody help please .. up until recently my phone was fine but for over a week know im unable to call anybody or text anybody or receive texts ... it just comes up with no service also when im at home i can log onto my bt homehub to access the we...