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Resolved! Not getting text messages

My s20 fe has suddenly stopped receiving text messages from people i text with the most.( can receive O2 test txt) .Have contacted and been instore serveral times but nothing has worked just get told the phone itself is fine . I have swapped to a new...

ELA3 by • Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos

Voicemail too quickly

How do I prolong the amount of time it goes to voicemail when the call is not answered immediately. As currently I only have about 10 seconds. S21 ultra.

Resolved! Data Roaming

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

FrankVine by • Level 1: Joiner
  • 740 Views
  • 1 replies
  • 0 kudos

Resolved! 4G internet not loading and dropping on Google Pixel 6 Pro

Hi I have a Pixel 6 pro and my internet is showing 4G but nothing is loading it is also dropping out and showing an exclamation mark on the signal picture untill i reset the phone. It is driving me mad!I have reset the internet settings but nopthing ...

Resolved! Top up issue

I topped up my bundle this morning at 6.06am got an acknowledging email and text for it. At 8.35am I received another text saying that I didn't have enough credit for my bundle, I don't know how to speak to anyone directly at O2

MandyD55 by • Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Lost simcard

Hi, I have lost my simcard. can you please cancel and send me a new one for xxxxxxxxxxx. thanks Dan [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Danwilson by • Level 1: Joiner
  • 585 Views
  • 2 replies
  • 0 kudos

Resolved! MCK Needed

Greets all, Returning customer. I used to have a Mobile Broadband account (still have the number but no sim for that nor the dongle) for a few years, was quite happy with it. It worked well enough for what I needed at the time. As I had a free phone ...

Resolved! Coverage map

Good afternoon, I've just ordered a Samsung S21 5G with unlimited data. I did this despite knowing that my property falls outside the "good outdoors" signal footprint. I'm literally 1 Street up from where the shaded portion of the map ends , so my qu...

MrGadget by • Level 1: Joiner
  • 726 Views
  • 2 replies
  • 0 kudos

Resolved! Camera

Hi Can you tell me when an update will be available to stop the camera turning off every time I go to take a picture on the S22 ultra

Missing texts

From yesterday I have been able to send texts but have only received them intermittently and then only from none 02 networks. Texts from and to my wife on EE work fine, to my brother and daughter on 02 go out ok, but their replies are not received. S...

JustDavid by • Level 1: Joiner
  • 1235 Views
  • 6 replies
  • 0 kudos
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