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Forum Posts

Resolved! Camera fail

My camera keeps saying camera fail, I have done everything it says, re start, clear cache reset settings it works but then stops again , front facing camera does not work at all any ideas?

Andycam by Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Resolved! Very slow download

I have recently acquired an O2 SIM card as part of my Virgin media bundle. My main mobile is with EE. The download speeds I am getting sometimes are woeful 1 to 2 Mbit. My EE speeds are so much better. My sim is in a 4g Huawei P20 pro. I am reluctant...

Martin17 by Level 1: Joiner
  • 840 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung Watch 4

I contacted o2 recently and wanted to check what I was told.I have a Samsung S21 on an o2 Business contract and i am looking to get a Samsung watch 4.The person I spoke to said I wouldn't be able to connect the watch to my phone as it was a business ...

Rosscu by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer number

How long does it take for o2 to transfer your number to your new phone? I requested this on Saturday and still waiting

Mel49 by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! Issue with receiving and making calls

Hi team, I contacted you yesterday about this issue. I received my upgraded handset, without a new SIM card. That’s fine. I wanted to keep my same number. So I did the transfer from my old device to my new one and also took out my old SIM card and pl...

Resolved! Network Coverage

Basically, I have an android device and when using my mobile data I 70% of the time get the H or H+ sign when it should be 4G or 5G. It's a real pain as the data then doesn't work and it's frustrating because I'm having to pay for something that I am...

Resolved! not receiving ONE TIME PASSCODES

I have recently had problems receiving OTP from several organisations. I often simply do not receive any texts codes or much later receive multiple out of date messages. How can I resolve the issue? My phone reception is often weak but O2 claim the r...

billdyl by Level 1: Joiner
  • 5946 Views
  • 2 replies
  • 0 kudos

Resolved! google have locked my phone

my phone is locked "supervision stopped and email address no longer being supervised, this is through google, can anyone help me please?

Resolved! Intermittent Signal

Have been having intermittent signal for a while now which has affected my calls ie not being hear/ calls just dropping off and not receiving some. Have checked the signal checker and it advises that phone mast near me is not working as it should be....