Resolved! Kana Ref : 1338532279
I have filled in a migrate my phone number request form and been asked to setup a chat to resolve.
I have filled in a migrate my phone number request form and been asked to setup a chat to resolve.
How do I cancel a sim only plan
I got my new phone yesterday set it all up fine but had no signal all day can’t make calls or send normal text messages and can’t use my 4G
I purchased a new Apple 7 watch for Xmas and looking at my latest o2 bill shows I have 2 active data plans, I only have one watch so why have I got 2 plans?
How do I get a proof of purchase please
Hi, I have an intermittent problem with my signal. Suddenly on a call, the bars will just drop off and the call ends. This is while stationary. Phoned customer service today, they ordered me a new SIM. the girl promised my old one would keep working ...
My mobile phone suppler has been changed from Virgin to 02. I have started the process of transferring my old number xxxxxxxxxxx to replace my new number xxxxxxxxxxx allocated when I transferred from Virgin to 02. Could you let me know how long it wi...
I'm upgrading my iPhone XR to an iPhone 13 and have been sent a new sim, which I wasn't expecting.Do I need this or can I just transfer the old sim?If I need the new sim, do I put the old one in my new phone first and then swap them or can I just put...
Hi,I changed my Virgin Media package, including an O2 sim, 14th February. Gave a puk code when changing package. My IPhone XR screen is showing O2, as if porting was successful. Yet when I iMessage/text, recipient is getting the number on the sim ori...
I have a tp-link 4g router and have factory reset it and put the sim in. The router shows a stronger signal than my previous provider via my external aerial set up but there’s no internet connection. I put my SMARTy sim back in, factory reset, and th...