I don't know if I'm on the right board, but we ported my son's number
from virgin. We provided pac details on Thursday of last week, and the
number change showed on my account yesterday. However, whilst he can
call and text out, nobody can call him. ...
I have just changed my Virgin package which included a free mobile sim
card. As a result I have now been switched to o2. I received a new sim
card this morning but want to retain my old number. I have a PAC code
but am unsure what to do next.
Hello,I currently live in Australia and I have an Australian number now,
still paying my phone that I bought with o2. I would love to pay off the
phone but I can’t contact o2 customer service by phone, can’t use the
app because it force me to update ...
Hi I recently decided to order a new phone - with a £30 up front fee.
Once I had completed the order and the £30 was taken, it was decided I
needed to pay an extra £375 as a deposit, and I then did not continue
with the order. However the £30 was sti...
My O2 account has been charged almost £600 with multiple Google Play
charges. I do not have a Google Play account and have not made these
payments. To try and get to the bottom of it I have to fill out a form
and need a correlation ID from O2. On pho...
Hi, My wife and I have been O2 customers for many years, and my mother
has joined recently. Over the past few weeks the quality of phone calls
in the Burnley / Pendle area has decreased, with one bar of signal most
of the time. I can't seem to find a...
I have purchased a galaxy watch 4 LTE with the aim of using it without
the need for my phone close by. The O2 store tells me I cannot use it
for making calls on a cellular network but only using VOIP, i.e. by
using data for media such as WhatsApp. Is...
