Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Signal

I’m based in Hampshire at Gu341sq and despite the signal checker saying I should have a full signal I have absolutely nonetwork

Hantslad by Level 1: Joiner
  • 1373 Views
  • 4 replies
  • 0 kudos

Resolved! SMS over the internet- any news?

Hello Does anyone have any news re when/if O2 will be providing SMS via the internet? thanks

VWB by Level 1: Joiner
  • 950 Views
  • 5 replies
  • 0 kudos

Ver poor O2 reception - still

I have been ‘complaining’ for well over 12 months now. Here at home in large town, indoors or out I rarely see more than 1 bar of 4G signal and often it drops to 2 bars of just 3G. Making calls is often not possible. I get full signal in other places...

Locked out of phone

When I turned on my phone it is saying I HAVE had 3 chances to use my pin, I have had the same for years but it has locked me out Any suggestions

TP56 by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Unreliable Signal

Hi, I have only just received my new 02 SIM as part of a VOLT deal with Virgin Media, but the signal constantly goes from either full or very good connection to no connection whatsoever. This SIM replaced an existing Virgin Mobile SIM I had as part o...

TW99 by Level 1: Joiner
  • 621 Views
  • 2 replies
  • 0 kudos

Resolved! O2 open family discount

Can someone please explain how I can add an o2 open discount code to my partners account with her having just upgraded. The advisor online chat stated this can be done once she receives the phone but how? You can’t chat to an advisor as it’s always t...

Pj008 by Level 1: Joiner
  • 1016 Views
  • 5 replies
  • 0 kudos

Resolved! Applewatch ref 10

Hi I ported my number in from Tesco mobile and since then I can’t add mobile data to my Apple Watch I get reference code 10 I’ve tried talking to customer services they just send me to upgrades sales and back round in circles and I’ve been to the sto...

Resolved! Movius for blackberry

need to use blackerry for movius on my phone.However when movius sends ativatin pin via sms,my phone does not receive the pin via sms.I have no issues receiving sms messages from other organisations ,ie my bank,02,my pension provider.Any work arounds...