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Resolved! Verification Email

Hello i have recently signed up to a new contract with O2 and i have been waiting for the verification email to setup my account but nothing has arrived. I have check my spam and and every other folder in my emails and I have also clicked the "resend...

Deano1927 by • Level 1: Joiner
  • 1569 Views
  • 1 replies
  • 0 kudos

Resolved! One eSim on different devices

Can I install a single eSim on two different devices? ( iPhone & Android) I need both devices to test the Apps and functionality, and they are not going to be turned on at the same time. I don't have a physical sim that I can swap between phones.

Resolved! call forwarding

going to the usa - pay monthly - how do i set it up so all calls go to call forward input the number to which calls get forwarded? thanks arj

arj404 by • Level 1: Joiner
  • 689 Views
  • 1 replies
  • 0 kudos

Resolved! S21 Ultra with ROM set to EUX, so no over the air updates

Hello Everyone. I have purchased a S21 Ultra today (not via O2). The phone works correctly, apart from being unable to receive over the air updates. It appears that the ROM is set to EUX (European Union) and not the UK I have tried performing a facto...

Resolved! Correlation ID

Hi, My Gmail account got hacked and I have been charged almost £500 on my account. In order to make a claim through google play I need a 'Correlation ID'. Can someone please help !!

Incorrect Email address on account

Hi i have already rang to sort out an incorrect email address set up on my account but this still not correct can someone please sort this out

Nicola14 by • Level 1: Joiner
  • 2083 Views
  • 5 replies
  • 0 kudos

I am in a Volt prison loop. How do I get out

I am absolutely at the end of my tether with O2 and Volt. I was moved to Volt by Virgin media over a month ago and both my Virgin media fibre account and new O2 phone account are in my name and registered to the same address. Virgin media doubled my ...

Resolved! no mobile data activation on 4G

I get a 4G signal but when I try to use it I get this message 'could not activate mobile data network' I can access 3 G no problem. This 4 G problem happened with a previous phone a 5S and now with an iPhone 8. How do I sort this out as half an hour ...

Resolved! My phone has been cut off

Hello, my phone has been cut off, I made a promise to pay on the 13th of April so assure this didn’t happen as I have outstanding of one months bil, I rang twice to ensure this didn’t happen, but they’ve cut my phone off, my phone number isand my nam...

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