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Forum Posts

Resolved! Blocking 0843 Nuisance Calls

Is there any way to block 0843 nuisance calls from numbers that change with every call offering vehicle accident cover?

jackd by Level 1: Joiner
  • 6957 Views
  • 6 replies
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Resolved! Not getting text messages

My s20 fe has suddenly stopped receiving text messages from people i text with the most.( can receive O2 test txt) .Have contacted and been instore serveral times but nothing has worked just get told the phone itself is fine . I have swapped to a new...

ELA3 by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Voicemail too quickly

How do I prolong the amount of time it goes to voicemail when the call is not answered immediately. As currently I only have about 10 seconds. S21 ultra.

Resolved! Data Roaming

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

FrankVine by Level 1: Joiner
  • 739 Views
  • 1 replies
  • 0 kudos

Resolved! 4G internet not loading and dropping on Google Pixel 6 Pro

Hi I have a Pixel 6 pro and my internet is showing 4G but nothing is loading it is also dropping out and showing an exclamation mark on the signal picture untill i reset the phone. It is driving me mad!I have reset the internet settings but nopthing ...

Resolved! Top up issue

I topped up my bundle this morning at 6.06am got an acknowledging email and text for it. At 8.35am I received another text saying that I didn't have enough credit for my bundle, I don't know how to speak to anyone directly at O2

MandyD55 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! Lost simcard

Hi, I have lost my simcard. can you please cancel and send me a new one for xxxxxxxxxxx. thanks Dan [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Danwilson by Level 1: Joiner
  • 582 Views
  • 2 replies
  • 0 kudos

Resolved! MCK Needed

Greets all, Returning customer. I used to have a Mobile Broadband account (still have the number but no sim for that nor the dongle) for a few years, was quite happy with it. It worked well enough for what I needed at the time. As I had a free phone ...

Resolved! Coverage map

Good afternoon, I've just ordered a Samsung S21 5G with unlimited data. I did this despite knowing that my property falls outside the "good outdoors" signal footprint. I'm literally 1 Street up from where the shaded portion of the map ends , so my qu...

MrGadget by Level 1: Joiner
  • 722 Views
  • 2 replies
  • 0 kudos

Resolved! Camera

Hi Can you tell me when an update will be available to stop the camera turning off every time I go to take a picture on the S22 ultra