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Resolved! Poor Network Coverage - Ideas

I live in a very rural place. The o2 signal is very poor.I set up wifi calling but I find wifi calling very poor. It does not stay on all the time. I have tried airplane mode, even this does not make it stay on and I have very good fast broadband.I w...

Resolved! Adults web

How can I unlock the adults web

Resolved! Backup Calling

I have a Samsung Galaxy A51 with a SIM only O2 contract.Just recently I've noticed that beside my Data icon a second icon keeps appearing of a handset with a small SIM with a number 1 in it. It signifies "Backup Calling" apparently.Does anyone know w...

Resolved! Help

Hello.I just want to ask you.Some one called me from O2 and asked code I gave it him.Now I scare it was swindler.Please can you tell me.Thanks*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking ...

Resolved! Trying to contact O2 is driving me mental

Just once today I got through to a real person on a chat, although wasn’t helpful saying wait till you get your sim then we’ll help you tried phoning, equally terrible, passed from one person to another, after going through all security every time. I...

Resolved! How do I get to speak to a human at O2?!

I am trying to figure out what (if anything!) is happening with moving my phone number from Virgin media to a new O2 sim, but have absolutely no idea how to get in touch with a human being at O2 to talk about this? Does anyone have a number I can pho...

Resolved! Sum card activation

How do we put the sim card in the phone.We have put it in and it asks for a 6 digit code. How do we do this tried with both sims to obtain code

Resolved! galaxy watch 4

Hellomy watch buzzes from time to time and says no signal, I was under the impression that it should be receiving its own data because it is switched on if not it should be receiving the wifi signal because that's also switched on and in range and th...

Resolved! Cannot connect to wi fi abroad apart from free wi fi

Just returned from Tenerife. I have the 02 travel bolt on but could not connect to Wi-Fi apart from if there was free wi fi available. My phone connected to Movistar and was on 3G whereas my husband’s phone was on the same connection but had 4g and h...

Resolved! O2 Signal Issues

Hi,I recently switched to O2 last week after being with Three for almost 10+ years.The service indoors I am currently getting is very bad and I the annoying part is that I cannot get 2FA codes due to this, as the signals are poor. I have tried to act...

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