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Forum Posts

Settings for a tplink MR6400

Hi, when Virgin changed my sim for an o2 sim I didn’t know I’d have to mess with the settings, I’m ok at amending stuff if I’m talked through it, I found it once but lost it again.my tl-mr2600 recognizes the sim but not the internet, can someone plea...

Resolved! Poor to no signal since 23 May 2022

Previously we had signal in some parts of our home, but then lost all signal on 23 May 2022. O2 signal checker (checked on landline computer) showed fault which was reported & fixed (for short time!) on 1 Jun. Soon after same problem re-occurred, now...

tombo4 by Level 1: Joiner
  • 932 Views
  • 1 replies
  • 0 kudos

Resolved! How can i convert my account to joint

Hello good people I have two O2 numbers under my account, one number is used by my wife, is it possible to create a joint account? Thanks!

faber by Level 1: Joiner
  • 1216 Views
  • 3 replies
  • 0 kudos

Resolved! Why won’t my phone work in Spain

I havent changed anything and i could use it last time. This time it will only work when connected to the Wi-Fi. thanks

Parisared by Level 1: Joiner
  • 562 Views
  • 2 replies
  • 0 kudos

Resolved! bad network connection

So o2 is normally OK where I live in town But last few days I'm getting 1 bar and really bad Internet connectionI have reset my phone And done all they have said I live extremely close to a mast

Hobotony by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! Problem with signal

Hi, I am in o2 from April 2022 sim only. From this time I have always problem with signal outside

Resolved! Email notifactions

My notifications are not coming through directly, I only know if I have new email is to open the email icon

Nelm0203 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Signal

My signal hasn't been over 2 bars in over a month now .it's normally sitting on 1 bar sometimes I get 2 .I have tried all the tips but nothings is helping

At85 by Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Resolved! activating disney+ extra

I’ve got an extra for disney+ with my new phone. But as i’ve gone to activate it when i press on any of the phone numbers it says oops there’s an error and i cant activate it