Get tech support for your O2 issues

Resolved! Data issues

Hi, for the last few weeks every time I leave the house I get a little icon in the top left corner of my phone which says "Sign in to O2 network", and I cannot get on the internet outside of my home, anywhere. If I try to sign into the O2 network, no...

Resolved! Losing Internet

Iv a samsung s21, it keeps losing Internet, i have to keep turning aeroplane mode on and off to regain Internet. Iv rebooted phone, reset network and its still the same. I can stand next to a friend with the same phone and network he will have 4g or ...

O2 Order Tracker

Morning all, Is the O2 order tracker down? “Oops.Something went wrong.There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon.”

Resolved! esim transfer

Hello, I have just had a phone upgrade from work with a new iphone 13 on Vodafone. I previously had an XR with the same network provider and used an O2 esim in it with no problems.when I transferred everything today it said this was not possible. the...

Resolved! Can’t ring out or receive when abroad

Hi my phone won’t revive calls or make calls abroad thanks

MCK for hardlocked phone

Hi, It seems like I need a MCK code. I have read other threads successfully managing to obtain one here. Can anyone help? Thank you.

Apple Watch Series 7 code 14

I need help with my Apple Watch Series 7 not connecting to data plan and I’m getting code 14 customer service don’t understand and your shop don’t wanna help. Can you guys help?

Resolved! I've lost my phone

How do I block my phone

Resolved! Age restriction

Hi I have age restriction off on the my o2 app but I am still unable to access multiple sites

Resolved! Removing spend cap

Hi how do I remove my spend cap ? I’ve never asked for it it’s automatically there and I need to remove it as it’s effecting a lot of important phone calls

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