O2 service here has been out all day so thought I was covered by wifi calling. I know it has worked before at another location. Just tried to make a call and couldn't. My wifi is a good FTTP 1Gbps connection. Checked phone settings and wifi calling h...
Hello, I haven't been able to get 4G since Saturday. I have been in a few different areas (Kent and London), I have checked the network status and there hasn't been any problems. I have restarted my phone and its made no different. I have unlimited d...
I have two Google Pixel 6 phones on my O2 account, Wi-Fi calling is enabled on one but isn't on the second. My O2 has this instruction "First you'll need to add Wifi and 4G Calling to your account. To do this sign in to My O2, go to Device details an...
How do you unsubscribe from the O2 Community?
Hi- my iPhone 12 is not working when roaming in Italy. It briefly connects to a network but the signal bars stay totally greyed out (see pic below) then it shows as no signal. This happens wherever I am, even though my partner sat next to me has ful...
I was previously on pay and go and I wish to keep my old mobile number
Hi, I chose Disney + as my free extra for 3 months. When I follow the email link to activate my account it says I’ve already signed up with another email…? Even if I had (which I haven’t) I’ve tried my two other work emails and it say the same thing....
Hi, when Virgin changed my sim for an o2 sim I didn’t know I’d have to mess with the settings, I’m ok at amending stuff if I’m talked through it, I found it once but lost it again.my tl-mr2600 recognizes the sim but not the internet, can someone plea...
Previously we had signal in some parts of our home, but then lost all signal on 23 May 2022. O2 signal checker (checked on landline computer) showed fault which was reported & fixed (for short time!) on 1 Jun. Soon after same problem re-occurred, now...
Hello good people I have two O2 numbers under my account, one number is used by my wife, is it possible to create a joint account? Thanks!
