Get tech support for your O2 issues

Resolved! My iPhone 12 has stopped working

I upgraded to iPhone 12 November last year it won't do anything black screen with white circles spinning iv done everything the trouble shooter has said nothing working iv rang apple and there saying the warranty has ran out iv only had it 10 months ...

Wrong delivery address for my new phone due to arrive next week

I noticed when tracking my new upgrade that the address is slightly wrong, I spoke to a 02 advisor this afternoon who told me that they can't change the address until the day that it's due to be delivered! I have been told to contact 02 next Friday m...

Sim swap not working

I have tried 3 SIM cards in my new iPhone and non of them work I have been cut off several times from customer services anyone had this issue?

Resolved! Free laptop with pixel 6 phone

Hi I've recently upgraded to pixel 6 pro, the offer included a laptop. I can no longer find the offer and the last date was the 12th of September, could you help with this please it's not offering the laptop now in the deal

Resolved! Spend cap removal

Hi guys I'm also trying to remove a spend cap for my online gaming but can't seem to chat live to any department.

Resolved! Premium texts

Hi I keep getting charged for a premium text which has mounted to £26 so far over the month. How do I stop this

Resolved! Voicemail issue

I got new pay monthly plan, voicemail was attached, I don’t use so text 1760 to turn off. Went to States for 2 weeks and got 10-12 daily notifications saying I had new voicemail message…. hugely irritating… still get daily message flashing up but I h...

Resolved! In USA, phone won’t dial voicemail

I’m in the USA and my phone shows I have a voicemail but when I press the voicemail button it tries calling the number but never connects. Any ideas and are there other ways to retrieve voicemails? Thanks

Can't connect to O2 hotspot

New O2 customer, pixel 6, can't connect to O2 hotspot for wifi on London Underground.Why doesn't it allow me to connect?I've had my phone for 2 months!

5G Speeds on iPhone

I have had an iPhone 13 Pro for just under a year now. Was not particularly bothered about whether or not it was 5G capable, as I live in a rural area that I thought would never see 5G. However, now that I have found 5G coverage about 6 miles away, a...

O2

Forum Posts