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Forum Posts

Resolved! Question on samsung galaxy watch 4 esim pay as you go.

Hello,I am an 02 classic pay as you go customer with a samsung phone and I've just purchased a samsung galaxy smart watch 4 with 4G/LTE.Seeing as the watch has an esim what do I need to do in order to be able to use my current 02 number on my watch?T...

Ron_ by Level 1: Joiner
  • 537 Views
  • 1 replies
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Resolved! Three month free

Hello, I’ve got three month free audible on my latest contract, I have followed all the steps but now I can’t download anything on audible

ELLA1-2_3 by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring phone number

I’ve just switched to O2 And my number hasn’t transferred to my new sim

Scott15 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Number Port

Number ported yesterday but still have no servicetalked to customer service last night and they said it all looked like the number had been swapped keep turning my phone off but still no service can anybody help please

HT2 by Level 1: Joiner
  • 776 Views
  • 3 replies
  • 0 kudos

Resolved! No signal

Hi there ive been having issues for the last 6 weeks. My network just lost connection one day and hasnt gone back on- i went to the 02 store and swapped for a new sim and it didnt work, I then put it into a different device and it worked for a few da...

Nicola89 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Shooters Hill, Eltham, SE9

There's a big blind spot on shooters hill where no 02 signal is accessible, lots of locals complain endlessly about this. I'm not sure if a BT signal is available. There are at least three towers with lots of mobile and other device attachments inclu...

KFD by Level 1: Joiner
  • 2043 Views
  • 8 replies
  • 0 kudos

Poor signal

we have , for last 4 months or so had virtually no indoor signal ( previously excellent ). Outdoor signal is patchy . After initially being told there was no issue , a problem was admitted , and eventually was said to be fixed. Our signal never impro...