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Resolved! Can receive but not send text messages - "error 0"

Device is a Samsung S20e. As the title says, I can receive but not send text messages; every time I try, it says "can't send message with O2 - error 0". I've tried rebooting the phone and using a different SMS app. Any ideas?

Adrianics by • Level 1: Joiner
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  • 4 replies
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Resolved! phone has been cut off

Hi I'm looking to get some help with my phone as its been cut off I don't mind that as I knew it would happen (my bills not been paid yet but I have phoned twice and let them know when it will be paid and I was assured I could just phone up and get m...

Sg8899 by • Level 1: Joiner
  • 3410 Views
  • 2 replies
  • 0 kudos

Resolved! Sim verification code not recognised

I have joined o2 and am activating my sim. You sent a verification code to my phone and I entered it on the website but the system says it's invalid. Please help!ThanksSue

suet1 by • Level 1: Joiner
  • 884 Views
  • 1 replies
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Resolved! Full 4g signal but no internet

When I’m in areas with a good 4g internet signal showing on my phone I’m unable to get online. Whatever site I try to go to it tells me the server isn’t responding. My son is on o2 and gets online in the same places no probs. It’s driving me insane b...

Phone service alert for voicemail I can't listen to

I moved to 3 many years ago from o2. During the switchover someone tried to call and left a voicemail on o2 voicemail service. When I tried to listen to it I'd already been moved to 3. So I can't listen and delete. Every time I restart my phone or I ...

XanderX by • Level 1: Joiner
  • 611 Views
  • 2 replies
  • 0 kudos

When is 5G coming to Carlisle?

I just wondered if anyone had any update as to when 5g will be launching in Carlisle, Cumbria. EE and three have 5g masts but nothing yet from 02, and 4G signal is only usually 1 or 2 bars (I keep getting texts to say there are problems with a mast)....

Blakeyuk by • Level 1: Joiner
  • 1290 Views
  • 3 replies
  • 0 kudos

Resolved! How to get more data?

I need more data (moving house and no Wi-Fi) I selected the one off sharing data roll over top up but it hasn’t seemed to add any new data to my usage. Have I selected the wrong thing?

Holly133 by • Level 1: Joiner
  • 666 Views
  • 1 replies
  • 0 kudos

Resolved! Phone still blocked?

Hey I have payed my bill which I fell. Behind on but I can't ring o2 as my phone has been blocked?

Resolved! Sim card

Will my S9 sim card work in new S20

JS82 by • Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Resolved! Delivery

I bought a device yesterday at 8pm and selected the £10 delivery fee for it to arrive before 12pm on Saturday. It’s now Saturday and 11am and still don’t have any tracking information or when it will arrive.

Ellahs03 by • Level 1: Joiner
  • 652 Views
  • 1 replies
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