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Data roaming in France

I am travelling in France and my iPhone is on roaming. I have a monthly contract with 15G data. My phone finds a network but only shows 3G which doesn’t allow me to use maps or connect to the internet. Please can you help. Is there a block on my data...

J-P-H by • Level 1: Joiner
  • 1337 Views
  • 3 replies
  • 0 kudos

Resolved! 4G BUT NO SIGNAL

Driving me insane, for the last 2 months or so I can’t use my phone anywhere, I can text and that’s it. I can’t call as no one can hear me, my data never works, not sure why I’m paying near £60 a month for a network that doesn’t work

EMILY1019 by • Level 1: Joiner
  • 810 Views
  • 2 replies
  • 0 kudos

Can't open documents

Very frustrated - I've always been able to open documents in word and PDF. Then it just stopped. Unistalled all office apps and reinstalled. Worked for a while then stopped again. What's changed and why can't I open any documents or attachments?Samsu...

Nerak by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

I dont have a data in my phone

Ionel1975 by • Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail help

Hi,I have an issue trying to delete a voicemail notification I keep getting that doesn't seem to go away. I tried the delete date method but that didn't work. I called customer services twice and they didn't help at all. One of them asked me to turn ...

Simon66 by • Level 1: Joiner
  • 1018 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking my iPhone from gigggaff/O2

I have an iPhone that had a Giffgaff/O2 Sim in it and I transferred that Sim to my new iPhone without a problem I now wish to use my old iPhone with a different provider but find that it is now locked and I could only use it with Giffgaff O2. Please ...

Amanda17 by • Level 1: Joiner
  • 876 Views
  • 2 replies
  • 0 kudos

USA iphone to use in uk

We have an iPhone bought in the USA we have checked that it is not locked to a USA network, we’ve put in an o2 pay as you go sim, put credit on the phone, but it won’t send texts or call uk numbers? What can we do please?

Annie22 by • Level 1: Joiner
  • 1614 Views
  • 4 replies
  • 0 kudos

Fraud

Apparently this number is from 02 Insurance (0344 412 2491), please can someone confirm if this is correct or was it a scam? Many thanks!

Jordan15 by • Level 1: Joiner
  • 1608 Views
  • 3 replies
  • 0 kudos

Resolved! Waste of time at O2 shop and online site.

O2 Official Message from site. I live literally 200 yards from the mast they are talking about in Chorley. Sorry, a phone mast close to you isn't working.Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the ...

Resolved! Signal issues

Why is my signal so poor? I live in Bristol and even in some of the main areas my signal is terrible! I travel a lot for work which is why I switched to this network yet in the states I hardly get signal anywhere even with the travel bundle add on

Jamiehill by • Level 1: Joiner
  • 849 Views
  • 1 replies
  • 1 kudos
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