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O2 business help

Selin
Level 1: Joiner
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Hi, I am trying to see where can I buy data coverage for the US and how much are the charges. My colleagues with other UK providers are having full 5g coverage while I am stuck on Edge. I am trying to figure out why is that. 

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madasaf1sh
Level 78: King of Kings
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@Selin 

 

O2 dont have 5G coverage in the US, as yet even on Business Contracts or Enterprise Contracts. , If you are on an Enterprise Sim you will need to contact your Mobility team,and they can contact o2 to enable it.

If you are stuck on Edge try changing the network, away from AT&T, also try setting your phone to 4G/3G 


All the details are here https://www.o2.co.uk/business/solutions/mobile/travelling-abroad  and here https://www.o2.co.uk/business/solutions/mobile/travelling-abroad/call-and-data-costs-while-abroad

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Bambino
Level 86: Prestigious
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@Selin O2 throttles their data speeds in the US down to 0.5MB. You'll be much better off getting a local Pay & Go sim from AT&T or T-Mobile.

I DO NOT WORK FOR O2



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madasaf1sh
Level 78: King of Kings
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Registered:

@Selin 

 

O2 dont have 5G coverage in the US, as yet even on Business Contracts or Enterprise Contracts. , If you are on an Enterprise Sim you will need to contact your Mobility team,and they can contact o2 to enable it.

If you are stuck on Edge try changing the network, away from AT&T, also try setting your phone to 4G/3G 


All the details are here https://www.o2.co.uk/business/solutions/mobile/travelling-abroad  and here https://www.o2.co.uk/business/solutions/mobile/travelling-abroad/call-and-data-costs-while-abroad

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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madasaf1sh
Level 78: King of Kings
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@Bambino 

 

Business and Enterprise Sims dont suffer the same restrictions outside of the EU... My Enterprise sim gets 10mbps+ in the US and Phillipines... slight_smile 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
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