Get tech support for your O2 issues

Resolved! WiFi - 4G calling??

I have been in contact with o2 to activate my WiFi-4G account and followed their instructions to the letter…turned off phone, taken out SIM and cleaned it! Put it all back and I am still not able to connect uk! What else do I need to do? After talkin...

Where is the QR code that the set up of the Samsung S20 fe asks for, nothing on the box or contents?

Resolved! Bad network

Hi there, How i can order new sim card? I have problem with network signal.O2 website shows I should have good signal here. Thanks in advance Arek

Sony Ericsson K750I MMS

I have a sony ericsson K750i phone and have received some picture messages that my phone will not allow me to view. Do es anybody have any advice they could give me in order to see these pictures please?I am pay monthly.Maybe it simply a settings iss...

No signal or coverage

Had no signal since very early this morning & the checker says everything is ok?

Resolved! Is anybody there? A new user's experience of customer service at O2. Oh, and I still need help pls!

I've newly switched to O2, and have ported my number over. To start with, the SIM seemed to work, and the number ported over.However, since then, I've had problems with...1. being unable to make or receive calls as I'm told from time to time "not reg...

Resolved! Replacement sim, New number

I have a replacement sim but want to change my number,How do I do this ?

Resolved! Dreadful data service

The service is virtually unusable in my area. Something I never experienced with Vodafone. I was expecting a “guru” to call back within “24 hours” but that didn’t happen. What steps can I take as I am clearly not getting the service I’m paying for?

Resolved! Sim Lock code

Hi, I wish to put a lock on my sim card (upon startup of my Android mobile and NOT unlocking carrier handset) however when I go into my phone settings and into the relevant menu option it asked me to enter my pin for the sim card. I tried a few possi...

Resolved! Poor or no service outside DA4 xxx

Hi, Ive raised this before via xxxxxxxxxxxxxxx however the issue still persists. Please can can someone increase the signal/coverage outside as it’s terrible all along the high street. Many thanks [Mod edit: Please do not post personal information on...

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