Upgrade software
The latest software update on my phone is unable to do so because phone does not have enough free storage space. I don’t have any downloads of anything ?
Forum Posts
Galaxy watch 4 - mobile network not available
I've just added my smart watch to my pay monthly account.I have successfully tested a call to a landline and to a mobile on the three network but when I try to dial a number on talkmobile I get "mobile network not available".If I dial the same number...
O2 Bill
Hello, I have paid my airtime bill as well as my device plan bill, the device plan bill shows that it’s been paid, but the airtime bill still says overdue. although the money came out of my account for both payments. i’m confused and don’t want my da...
Receiving texts
Hello, today I got my new phone and sim. My number has been transferred over but I’m having difficulty receiving verification texts from Santander, Apple Pay and Tesco. What would be the reason for this as I requested these at about 3:30 today and ke...
Suspect split port
Hello, really need some help!My porting was done yesterday from 3 to O2.....the ported number seems to be only partially transferred as I can place calls ok but cannot recieve calls outside of O2 network. Also I do not recieve any sms messages. Howev...
Resolved! Google Pixel 6- how do I claim my Asus chromebook
I have just received my new phone (in record time!) And have a blue leaflet saying I can claim a Asus chromebook but it doesn't actually tell me how to claim it- does anyone know how I do it? I can see similar searches for a Samsung Chromebook but no...
Resolved! Changing tarriffs
I got a pay as you go SIM to get 25gb roaming abroad. I am now abroad in Europe and it seems I was wrong. To get my 25gb roaming allowance bundle I have to have a contract right? I can't even change tarrifs to do this, even if this is the correct thi...
Resolved! Increasing my spend cap
How can increase my spend cap
Resolved! How to delay voicemail kicking in
I like my voicemail but how can I extend the number of rings when somebody calls me before my voicemail kicks in? I'm sure that it was a good while before my voicemail replied to an incoming call, but now it seems to be after 6 or 7 rings. I just wan...
Resolved! Surface Pro X
Does the Surface Pro X tablet that O2 offer come with 8GB RAM or 16GB RAM? No one on the O2 helpline seems to know. Thank you.
