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Resolved! Imie

Bought a device from somebody that got it from music magpie and didn't pay the bill now the phone has been barred and I need to know if there's anything I can do The phone is blacklisted due to nonpayment can't get hold of who I bought it from and ha...

Benb1 by • Level 1: Joiner
  • 936 Views
  • 3 replies
  • 0 kudos

Resolved! International roaming

I have unlimited data on my pay monthly I’ve been in Croatia a week and have been roaming perfectly well until today and now I can’t get anything it just went dead. Can only use my phone on WiFi no network at all where I had network before. I was tol...

Flip by • Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Failed porting

Hi All,Can someone from o2 help with this problem. The wife bought a new phone on contract and got the pac code from EE and setting up porting her old number across from EE . This was supposed to take place on the Friday 12th August . The EE SIM went...

Matt79 by • Level 1: Joiner
  • 3412 Views
  • 18 replies
  • 0 kudos

No network

I’ve had no network at all this week at home and can’t make it receive calls or text messages. I can only use messenger or internet when connected to Wi-Fi.

Kate34 by • Level 1: Joiner
  • 465 Views
  • 2 replies
  • 0 kudos

Phone signal quality

My husband and I both have O2 sims and iPhone 13When he’s travelling from Norwich to home near Great Yarmouth or I’m driving from Lowestoft to home neither of us can hold more than a 3 minute conversation before the phone signal drops and we lose the...

KelvinC-M by • Level 1: Joiner
  • 862 Views
  • 2 replies
  • 1 kudos

iOS update to 15 can’t send messages

Hi iPhone updated to iOS 15 last night and today I can’t send messages get the green line across and then message to say message not sent red circle and exclamation mark any suggestions please?

AngieMc by • Level 1: Joiner
  • 563 Views
  • 2 replies
  • 0 kudos

Data not working in Italy

HiyaMy iPhone 11 is not working when roaming in Italy. It briefly connects to a network and I have full bars but it doesn’t connect to 4G, it just goes to E. Then the bars fall completely flat. This happens wherever I am, even though my uncle is on O...

Allahnah by • Level 1: Joiner
  • 5742 Views
  • 12 replies
  • 0 kudos

Resolved! Phone not working

Ive had my Sony experia for a couple of weeks and yesterday, I went to get it from the charger and it wouldn't switch on properly. It just had a pale grey screen with 3 dots moving across it. I tried to reset it by pressing and holding volume down an...

SophieG by • Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Use abroad or overseas spain

Any idea why my phone is t working in Spain. I received a message saying all good roam like you woul

Scott1908 by • Level 1: Joiner
  • 1082 Views
  • 3 replies
  • 0 kudos

Upgrade software

The latest software update on my phone is unable to do so because phone does not have enough free storage space. I don’t have any downloads of anything ?

Gm367 by • Level 1: Joiner
  • 882 Views
  • 3 replies
  • 0 kudos
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