Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Lost phone, changed provider, O2 can't give me PAC code

Hi I lost my o2 iPhone. It was out of contract. I bought a new phone with Tesco mobile. I want to transfer my old number. I called o2. They said they'd need me to text them from the old phone to get a PAC code. I reminded them I'd lost my old phone. ...

Resolved! Switch off voicemail

How do I switch off voicemail on iPhone 11 Payg sim. Cheers

Toshmoo by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card swap

My number is due to port from 3 to O2 today. I have had no messages to say it is starting but when someone dials my 3 phone number it is going into the O2 messaging service saying I am unable to take the call. Does this mean that the transfer has com...

Chrissy99 by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Not able to receive texts since porting

My number ported over, initially I was receiving texts but this has stopped and despite multiple restarts I still cannot receive any verification codes that I need to be able to log on to work. Calls and data are working fine and I can send SMS, just...

AlyT by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Free chromebook issues

Has anyone had this issue and had it resolved? I purchased a Samsung galaxy s21fe 5g device on 11/08. I was given a link to apply for a free chromebook on the Samsung promotion website. However I have had my claim rejected, the reason being that my p...

Crissy85 by Level 1: Joiner
  • 823 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to make or receive calls since porting

Ported from Tesco Mobile on 9/8/22.Able to text and use 4G mobile data, but unable to make or receive calls. It is not a geographical issue.When trying to place a call says invalid number or server error. When somebody tries to call me voice message ...

SN22 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Flight mode

I cant turn off flight mode, this issue has occurred since I did an update

Brett13 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

phone network canada

My phone does not pick up a partner network in Halifax Nova Scotia. Who is the partner so I can try manual setting?

Resolved! Iphone 8 security locked out

My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??

KelST by Level 1: Joiner
  • 536 Views
  • 3 replies
  • 0 kudos