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Forum Posts

Resolved! Caller ID

The telephone number at the top of my bill is the original number but it was changed to my old number. When I make calls my name does not display and says no caller ID - can this be updated?

Pam14 by Level 1: Joiner
  • 693 Views
  • 1 replies
  • 0 kudos

Resolved! Need to change delivery address as next day delivery is late - can’t get through to anyone

Need to change delivery address as next day delivery is late (want to change to my work address) - can’t get through to anyone via -live chat-Dhl are passing all responsibility onto o2 “the sender” As it stands there’s going to be a delivery attempt ...

Jakersby by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

My iPhone 11 on iOS 15.6.1 will not let me enable wifi calling or 4G calling. I’ve tried to find the option to add to my account in My O2, but it lists phones that are much older than mine as the ones allowed and offers no option to add this to my ac...

Resolved! Locked out - forgotten pattern

Dear Lord....how difficult it is to try and speak to someone at O2...!!! The irony is not lost on me. I have forgotten the pattern sign in on my Galaxy A03. I'm menopausal. I completely blame my hormones for this loss of memory. I really don't want t...

Julie-54 by Level 1: Joiner
  • 968 Views
  • 2 replies
  • 0 kudos

Resolved! Network coverage

How do I speak to a human that works for O2 to help me with my network issues? I have the most shocking network coverage wherever I go anywhere and I’m wondering if it’s something I’ve done with my phone set up or if O2 just has very poor coverage? T...

IzabellaB by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 1 kudos

Resolved! Calls drop after 60 secs

I have a Sony Xperia 10 II ever since I got it my calls drop out after approx 60 seconds, if I make or receive the call it makes no difference. Once I call the person back the call stays connected fine. My network coverage is good and it has happened...

Mceshc by Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Calls dropping out

I live in KY11 area. The mast nearby has been faulty for 3 months. When will it be repaired? I can't make or receive calls from my house! Thanks

PADDY1212 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos