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Forum Posts

Resolved! WiFi Calling Compatibility non-O2 Xperia 1 iv (XQ-CT54)

Hello Community, I'm considering switching to O2 but I do require my current phone to be supported for WiFi calling. Is there any way to know for sure if the phone will work with WiFi calling on the O2 network? The phone is an Xperia 1 iv 5G "dual"-S...

j3r0n1m0 by Level 1: Joiner
  • 1042 Views
  • 1 replies
  • 0 kudos

Resolved! Lenovo m10 plus

I have had this device since christmas and every day it freezes and has to be reset or today it's frozen completely and I can't do anything with it at all. I've contacted lenovo support who have gave me some advice but said they can't do anything as ...

Beef by Level 1: Joiner
  • 1908 Views
  • 4 replies
  • 0 kudos

Conference calls

Why can’t I do conference calls anymore I was able to do it before Xmas now no

Liam26 by Level 1: Joiner
  • 667 Views
  • 2 replies
  • 0 kudos

Resolved! not receiving calls

I have been told that my phone would not connect. I turned it off and on and all was ok. This has happened quite often since moving over to O2. I have tried a different phone and it is the same. I have never had this problem with my previous provider...

MartyC by Level 1: Joiner
  • 1517 Views
  • 1 replies
  • 0 kudos

Resolved! O2 SIM AWOL

Hi. I have a PAYG SIM. It should have about £20 of credit on it. It's in a car tracker device. It will not currently send SMSs and it has disappeared from my on-line 02 account. Any idea what might be going on?

Wobbly by Level 1: Joiner
  • 894 Views
  • 4 replies
  • 0 kudos

Resolved! Poor Wi-Fi

On Bt broadband and o2 mobile iPhone 7 only has 1 bar on wifi 

BarryC by Level 1: Joiner
  • 737 Views
  • 2 replies
  • 0 kudos

Porting issue EE to 02

I have recently ported from EE to 02 and have no signal whatsoever. Reading many many users who have had the same issue for days at a time and this worrys me! How can you get this resolved fast?!

Transfer number to o2

Bought new sim on 22nd Dec, entered puk code when purchasing to transfer number. Received SIM card on the 27th Dec. 29th Dec phoned O2 customer services to say my phone number has not been changed, gave them puk code again, told it would be done by t...