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Forum Posts

Voicemail divert number not working

I am on a sim-only monthly contract. I don't use a smart phone. I use a Nokia burner phone. I am trying to divert all calls to my voice mail. It asked me for a number and I entered 901, but this was not recognised. I have called 1750 to make sure tha...

ErricoM by Level 1: Joiner
  • 1186 Views
  • 5 replies
  • 0 kudos

Resolved! Mast down and not being fixed

I am only getting 1 or 2 bars at the most on my phone. The checker says the mast is down and they are on it - but its been saying this for weeks. How do I contact someone to get this sorted. I am poor internet at home too and therefore would like to ...

Vinster by Level 1: Joiner
  • 1344 Views
  • 5 replies
  • 1 kudos

Resolved! Unable to use internet

Every time I visit Europe I am unable to use internet, get message saying I am not subscribed to a mobile data service even though data roaming is on. Have contacted O2 on 4 occasions and have visited store twice, still not working very frustrating.

Kate21 by Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

can I still get a pac code if my phone has been cut off? 

DanDan1 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

E sim not working on iphone SE2020

I have an iphone SE2020i have a physical sim with a greek network cosmote that i use for datai have an esim with o2 - If people call me they get a fast beeping sound- I go to call people i just get silence but its still trying to connect. Im loosing ...

Resolved! Data connection

Hi, I'm currently in Cagliari Sardinia and have been for 5 days with 12 remaining. My data connection is absolutely terrible. For the most part it doesn't work, occasionally I get enough of a connection to send messages but that's about it. I'm conne...

Resolved! Upgrade

Hi, I want to upgrade, and was told by the Sales Reps in the Hartlepool O2 shop a few months ago if I went to the shop to upgrade they would give me a few extra items free, as my daughter got items when she upgraded. I have been with O2 for many year...

Hutchy70 by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos