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Forum Posts

Resolved! Old phone

Old phone linked to a forgotten password apple wont unlock the phone without proof of purchase the phone is from 2018 can o2 still produce proof of purchase

Jocky by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

iPad data

Just brought a second iPad from o2, realised that both have data plans, no SIM cards in. Am I missing something. I mentioned it in the chat when buying the second iPad, the assistant assured me everything I needed would be sent.

Rach4152 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Voicemail

Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...

Vimbai by Level 1: Joiner
  • 15091 Views
  • 3 replies
  • 0 kudos

o2 App

HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.

dfer by Level 1: Joiner
  • 465 Views
  • 2 replies
  • 0 kudos

Resolved! Pod number

Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it

RM2000 by Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos

Resolved! Porting from Virgin Mobile to O2

I have been switched from Virgin Mobile to O2, I was told my number would be ported over as part of the renewal, but has not so I unable to receive calls. How long should this switch take?thanks

Waitey77 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! bill history

Trying to get hold of my bill history, but cant find it anywhere, contacted support and they gave me instructions but i cant find a side or top menu saying bills ?? any help would be great.

samm1 by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading Issues

Hi Folks trying to do an upgrade but when I click on contract documentation option in basket it presents a red banner saying something wrong check your personal details.........I do and it says I was born in Jan 1900 !!!! er dont think so :)............

Pies61 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Can't view basic tarrif info or bills

Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...