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WhatsApp verification code

Hi, I ported my old Vodafone number to my new o2 iPhone yesterday. I can receive texts and calls and everything is set up correctly except when I try to set up WhatsApp I don’t get the verification code or the callback request. I have tried uninstall...

Resolved! need my PUK code

after an update could not unlock sim so need puk code

Resolved! Data

Can I transfer some of my data to another O2 customer/my son?

Apple watch 6 cellular - cannot set up

Old Apple watch 6 cellular that was purchased originally through Vitality broke. Purchased new one and cancelled old data plan with O2 on phone. Now I cannot set up new data plan. It does not ask me to log in and I am met with the message below. "We’...

Resolved! PAC issue (business account) - O2 > Sky

Due to change in circumstances with work we are moving from O2 to our own respective suppliers. On Friday we requested PAC numbers to get the ball rolling of which we were given one PAC for the 5 numbers on the account. On Saturday I received my SIM ...

Transfer from Giff gaff not worked

Even though o2 customer service are saying ‘successfully ported, restart your phone’ they are not listening that it’s not successful, quite a mess actually. Neither number working so can’t call….. text messages from ported number going to old sim - n...

Resolved! Calls offering 30% discount ref covid

I have received calls today purporting to be from o2 - the 1st one came from 01245 892034 and the caller was saying something about a 30% discount linked to covid on bills going forward - he sent 2 texts and wanted me to read back the one time code w...

Why have I received a message on my i phone stating O2 has turned off 4Gcalls on your accont?

Why have I received a message on my i phone stating O2 has turned off4G calls on your account. I pay monthly by direct debit

Resolved! Swap over issues

Swapped over from the 3 network the end of last week, and requested to keep my original number. This morning I can no longer use my temporary number supplied by 02 (when called states, no longer recognised) and original number not working either. So ...

Resolved! My MiFi device won’t work with my o2 sim

Hi I only use my O2 sim in a MiFi device. The device no longer connects to the internet. It did when I had a virgin media sim. Do I need to get O2 to activate the personal hotspot at all times please? If not I do I need to swap this sim for a data on...

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