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Forum Posts

Claim a Samsung Chromebook 4

Trying to claim my Samsung Chromebook 4 but where you need to add the retailer O2 isn't listed - nor is Telefonica. Who should go in here for an O2 purchase?

Markt67 by Level 1: Joiner
  • 4969 Views
  • 5 replies
  • 0 kudos

Not working still !o2 case ref INC000005592611

Dear engineers I'm at my absolute wits end now with this issue with my galaxy Samsung watch 5 Pro and your O2 network. I've wasted the best part of over 2 weeks trying to get someone technical to diagnose the problem with O2 network and getting zero ...

Ahextall by Level 1: Joiner
  • 2974 Views
  • 7 replies
  • 0 kudos

Resolved! Fraud

Hi, carphone warehouse called me offer me Samsung Galaxy s20ultra by mistake they sent me wrong phone I sent back again they sent me wrong I sent back now they saying we don't have your right order more they said we refund you but they did not yet O2...

Irfan by Level 1: Joiner
  • 1673 Views
  • 4 replies
  • 0 kudos

Can't call or receive call

Still no network signal can't receive or call out told it should be good as no problems in area told to reset phone did it told to turn off device did it told to change device I bought new phone still no signal they said we're get a tech person to ca...

Cripple by Level 1: Joiner
  • 719 Views
  • 3 replies
  • 0 kudos

Resolved! Error 14

Hi, getting code 14 to set up my mobile services, apple Ultra. Can someone help please? I have called O2 few times but they don’t seem to know how to fix it? Thanks

VS007 by Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Resolved! Still waiting on number to be ported to o2

HeyI filled out the online form with the Vodafone number I wanted to bring across to o2 and provided the PAC code I was given by Vodafone but nothings changed? Filled out the form yesterday morning so more than a full working day. Can anyone help out...

Apple Watch: O2 account not eligible for mobile data

Hi, I recently bought an Apple Watch from o2. I have gone to set up the mobile data and got this message: Your O2 account is not eligible to enable mobile service on your Apple Watch. Contact O2 for more information. I’ve been on the phone for hours ...

Hayden95 by Level 1: Joiner
  • 2913 Views
  • 14 replies
  • 0 kudos

Esim not activating on Iphone 14pro max

Hello, I have a sim only contract on with 02 ( pay monthly ) and have taken out an Esim pay monthly contract with O2... i have now been sent my 3rd QR code and still wont activate talking to their customer service team is like getting water out of a ...

New iPhone 14 and lost Apple Watch data connection..

Hi I activated my new iPhone 14 earlier and for some reason it didn't want to move my Apple Watch Ultra over automatically from iCloud so I simply set it up as a new watch. In doing the above, I now seem to have lost my o2 cellular connection (the £5...

NeilYork by Level 1: Joiner
  • 1421 Views
  • 8 replies
  • 0 kudos

Apple Watch Ultra - Code 90 Error

Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phon...

Cbnycldn by Level 1: Joiner
  • 2914 Views
  • 13 replies
  • 0 kudos