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Forum Posts

Resolved! Phone thinks I’m in turkey not in Greece

Both my son and and I have incurred charges since being in Greece (Kos) we’ve received texts welcoming us to turkey and Albania? Managed to get phones back into correct network now but not happy about paying these extra fees. Has anyone had a similar...

Resolved! smartwatch

I've bought a 4g smartwatch but cannot connect to o2 network ,anyone help please

glynis by Level 1: Joiner
  • 731 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to extend time to voicemail, MMI failure.

I am utterly fed up with customer support, I have been talking to them for two weeks trying to extend the delay to voicemail to 30 seconds. At their request I have entered all sorts of MMI codes all of which go through except **61*901*11*30# which ge...

PeterC3 by Level 1: Joiner
  • 3758 Views
  • 10 replies
  • 0 kudos

Resolved! Disney channel extra not loading

Got a free extra for going with 02 and chose Disney channel, and it's coming up with error 404, any help please x

Fiona11 by Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Resolved! No sound

No sound on pixal 6 ,done factory reset 

Jimr5 by Level 1: Joiner
  • 559 Views
  • 1 replies
  • 0 kudos

Resolved! Smartwatch

Can anyone help me. I can't pair my smartwatch to me new galaxy s22. I've got a Samsung smartwatch 3 and it won't pair.

Chriscool by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Apple watch

Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas? they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iP...

Anon8 by Level 1: Joiner
  • 1868 Views
  • 5 replies
  • 0 kudos

Resolved! No coverage in UK holiday in Dorset

So, I've just got back from a lovely holiday in Dorset. From visiting the area before many times in many years, I am aware mobile coverage (data and service) is limited, but it has never been completely non-existent. On this occasion I went a whole w...

EllieT by Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos