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Forum Posts

Resolved! Wi-Fi calling in unlocked device

Hello, I have an unlocked iPhone 13 (purchased from the US) and started using it with O2 sim last month. I don't have any Wi-Fi calling option on my phone's settings. I tried to make a query to unlock my phone just in case, but received an answer say...

bitter by Level 1: Joiner
  • 761 Views
  • 2 replies
  • 0 kudos

Resolved! Denied access to 18+ website even after settings changed

I tried to visit the website kiwifarms.net and instead I received a message telling me to prove my age. Having followed the process to do this l, I am still being told that I need to prove my age to visit the website despite my settings having been u...

AJW1 by Level 1: Joiner
  • 760 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung galaxy watch 4

I have recently got the samsung galaxy watch 4 on a pay monthly plan with o2. I have also just joined for my mobile phone to. The problem I have is when I have my watch and phone near each other they work fine but when I am away from my phone my watc...

Dawn8423 by Level 1: Joiner
  • 4223 Views
  • 8 replies
  • 0 kudos

WiFi calling and 4 G

My WiFi calling and 4G gets turned off several times per day. We do not have a network and rely on the WiFi calling . the shop changed the Sims, asked to reset the device and I still have the problem. please advice.

Helena1 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Apple Watch SE - error code 14

Hi, I'm trying in vain to connect my watch to my cellular connection and keep hitting a brick wall with the error 14 message. I have spent many hours on calls to o2 and in-store yet still no help. I've been told it's been reset many times, have waite...

kfay by Level 1: Joiner
  • 854 Views
  • 4 replies
  • 0 kudos

Partial Porting Problem with Three

I was a member of O2 for years and eventually left because they didn’t do WiFi texting. When they eventually, brought it in, I came back. However, since then I cannot receive calls from any Three Network phone (my wife’s, mother etc), I can call them...

Resolved! Keeping my old number

Online form was ambiguous and kept saying something was wrong, but it did not elaborate. Customer services were no help whatsoever, their heavy foreign accent did not help. Tried to get answers on the forum, but there were plenty of questions but no ...

Robbie5 by Level 1: Joiner
  • 1235 Views
  • 4 replies
  • 0 kudos

Voicemail

Hi, I can't access my voicemail, I dial 901 and it ends the call as soon as it connects. Any ideas please?

Hays by Level 1: Joiner
  • 1086 Views
  • 7 replies
  • 0 kudos