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Mobile service not setting up

I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...

'Show Balance' messages

An unusual question ... when I was in Egypt recently, I tried to draw a very small sum of local currency from an ATM using my UK debit card. The transaction failed, with a message 'timed out by issuing bank'. Then I got an SMS on my phone from 'Show ...

MM22 by • Level 1: Joiner
  • 701 Views
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Cannot receive text messages !?

Hello I moved from giffgaff to o2 on 16/12/2022 and the sim is activated on the same old number on 20/12/2022 since the new o2 sim is activated i can make calls and receive i can access internet i can also send text messages but cannot receive any fr...

GGN by • Level 1: Joiner
  • 1653 Views
  • 7 replies
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Resolved! Samsung Galaxy S20+ swollen battery help

I’ve not used my Samsung Galaxy S20+ in a long time due to it being damaged due to me dropping it and completely killing the screen. I just put it away in a drawer because I couldn’t wipe my data off the phone and didn’t feel comfortable recycling it...

Oxygen87 by • Level 13: Prompter
  • 1431 Views
  • 1 replies
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Resolved! International top up

We purchased an international roaming account and want to top it up, but the website won’t accept a non-UK address - how do we get around this?

Resolved! What is the way to contact customer support?

I am trying to contact customer support to talk about issues in EU roaming, in contact us section there is a chat option which always returns crap like "all of our members are busy now" I can't find any phone number I could call.

Resolved! Leaving

I want to cancel my contract today 

Bryan123 by • Level 1: Joiner
  • 414 Views
  • 1 replies
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