Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi team, I contacted you yesterday about this issue. I received my upgraded handset, without a new SIM card. That’s fine. I wanted to keep my same number. So I did the transfer from my old device to my new one and also took out my old SIM card and pl...
New phoneIt's an A52s Samsung. It works fine for texts and anything online but calls don't come through or go out. It just says "Not connected to network"
hi team, I recently received a new device for my upgraded contract. I was told to use the same SIM card, but it isn’t receiving or making calls. Can you look into this and fix for me please? many thanks Craig
Basically, I have an android device and when using my mobile data I 70% of the time get the H or H+ sign when it should be 4G or 5G. It's a real pain as the data then doesn't work and it's frustrating because I'm having to pay for something that I am...
I have recently had problems receiving OTP from several organisations. I often simply do not receive any texts codes or much later receive multiple out of date messages. How can I resolve the issue? My phone reception is often weak but O2 claim the r...
I pay monthly and my phone has been cut off
my phone is locked "supervision stopped and email address no longer being supervised, this is through google, can anyone help me please?
Have been having intermittent signal for a while now which has affected my calls ie not being hear/ calls just dropping off and not receiving some. Have checked the signal checker and it advises that phone mast near me is not working as it should be....
Hi I do not have any signal on my phone? can you help please
Hiya,I have just upgraded and want to unlock my previous phone (I phone 7 plus) to give to my father in law. How do I go about this?
