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Is there an outage in postcodes WA14 / WA15?

Need to check if there an outage as phone stopped and says no sim / not registered on the network. Need to check if signal down or an issue as I have just transferred to new tariff on exisiting sim and number

Can I see what phone numbers I have phoned when I have an all inc package

I have a package where telephone calls are free, can I see what numbers I have used

Apple Watch code 14

Apple Watch 8 (cellular version) was all paired with phone and working well until about 11th January. Then dropped out. Have reset/re paired etc. when trying to connect back to the existing data plan all it wanted me to do through o2 app was take new...

Resolved! No signal inside the house

Hi,I changed from Vodafone to O2 and my life became very difficult. I have almost no signal in the house and on our street even though living in town. I am missing calls and texts, school cannot get hold of me and I cannot call back. It is the worst ...

Resolved! Visual voicemail

I have searched this and cannot find a solution that works. The message is constant and beyond annoying. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help. I have a Pixel 3. ...

Resolved! eSim issues – cannot do sim swap as don't have signal or access to text messages

I started losing signal from my phone on Saturday. Nothing out of the ordinary happened to cause this. By the end of the evening, my signal was completely gone. I put it down to a faulty mast which o2 reported, but the next day had no signal either. ...

Resolved! No data in London

Anyone else got no data in London? Has been broken since Saturday. There's been no notification from O2 that anything is wrong. Checking their service site says there's an issue with a mast and won't update til Fri.

Resolved! Unable to update my email address

I am getting o2 emails to an old email account. Normally I'd just pop on to My o2 and update the details to the correct ones. The problem is, my email address IS correct under My Details. The old email address is nowhere in sight. Right under my emai...

Resolved! Slow internet

I received the iPhone 14 Pro Max with an unlimited SIM card yesterday, but my internet speed is very poor and sometimes even 3G. What should I do.

Resolved! Poor data connection in UB2 5ND

Hi, Since starting a job in a new location I am having trouble with the lack of signal - I am lucky to have even 1 bar of 4G whilst outside. I checked the Network Status Checker today 25/01/2022 (and two days ago) and it says: "Looks like a nearby ph...

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