Solved: My MiFi device won’t work with my o2 sim

Woodywoodpecker · ‎16-01-2023

Hi I only use my O2 sim in a MiFi device. The device no longer connects to the internet. It did when I had a virgin media sim. Do I need to get O2 to activate the personal hotspot at all times please? If not I do I need to swap this sim for a data only sim. Thank you-Richard

MI5 · ‎16-01-2023

@Woodywoodpecker

Externally powered devices will only work with a data only sim.

You may also need to set the apn correctly to connect to the O2 network.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2023

@Woodywoodpecker

Externally powered devices will only work with a data only sim.

You may also need to set the apn correctly to connect to the O2 network.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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