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Forum Posts

Extending ring time before voicemail activates

Like many others, either members of this forum or not, I have been unable to extend the ring time on my handset (Samsung Galaxy A33 5G) which I upgraded to about 5 weeks ago. Since then I have made numerous phone calls to O2 support, checked this for...

Carlos49 by Level 1: Joiner
  • 1156 Views
  • 3 replies
  • 0 kudos

Resolved! Old phone

Old phone linked to a forgotten password apple wont unlock the phone without proof of purchase the phone is from 2018 can o2 still produce proof of purchase

Jocky by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

iPad data

Just brought a second iPad from o2, realised that both have data plans, no SIM cards in. Am I missing something. I mentioned it in the chat when buying the second iPad, the assistant assured me everything I needed would be sent.

Rach4152 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Voicemail

Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...

Vimbai by Level 1: Joiner
  • 15023 Views
  • 3 replies
  • 0 kudos

o2 App

HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.

dfer by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! Pod number

Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it

RM2000 by Level 1: Joiner
  • 550 Views
  • 2 replies
  • 0 kudos

Resolved! Porting from Virgin Mobile to O2

I have been switched from Virgin Mobile to O2, I was told my number would be ported over as part of the renewal, but has not so I unable to receive calls. How long should this switch take?thanks

Waitey77 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Resolved! bill history

Trying to get hold of my bill history, but cant find it anywhere, contacted support and they gave me instructions but i cant find a side or top menu saying bills ?? any help would be great.

samm1 by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos