I wanted to do a Switch Up to the iPhone 16 Plus in my local store but when I called them they said they didn’t have any in stock so I went on the live chat on My O2 where they said they could do the Switch Up there and then and all I’d have to do is...
Ever since i upgraded to a sim only my phone is not receiving call, i also seem to have a primary sim and secondary sim? Please help
The iPhone 16 max pro came with an esim. followed the set up as per the phone's instructions but when trying to transfer my old phone number to the new phone - the software would not allow me to do so. Do I delete the e-sim it came with and start aga...
Hello, why can't I make international calls?
I got this samsung s24 ultra few weeks ago and it keeps on buffering when I go to downloads or YouTube. I never have this problem with my old phone. I have complained about this 3 times in shop where I bought it. They tried to sort it but was unsucce...
Want to cancel my order (REMOVED) of sim because I changed my mind and cancelled my new contract.
Hi, I don’t know if someone can help me here. I’ve just signed up to O2 and requested an eSIM. I’ve moved from my previous network which was Vodafone to O2 and now for the last three days I cannot use my phone because I have no network and my eSIM ca...
My phone was stolen on 15 Nov 2024. On 16 Nov 2024 I called O2 and requested them to place a bar on the stolen SIM card. After they placed the bar, I went to an O2 store later that day to request a replacement SIM card. They gave me a new SIM card an...
