Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

My o2 app

It does not allow me to log into my o2 app. I have had my account for more than 48 hours

Shaan by Level 1: Joiner
  • 238 Views
  • 2 replies
  • 0 kudos

Using O2 in portugal

I have O2 data roaming. Can I make a free call from Portugal to the UK?

No service for over 3 weeks after switching to Esim

So I pressed change to Esim from physical sim over 3 weeks ago now and my order is still stuck on "processing". So I have had no service since the 10th September. I've contacted O2 by landline and messaged them through the MyO2 app and they tell me t...

Scott94 by Level 1: Joiner
  • 1037 Views
  • 12 replies
  • 0 kudos

Number Still Not Ported After PAC number transfer has taken over a week and still not gone through?

I initiated the transfer of my old number, from Giffgaff to O2 on 31/09/2024, but nothing has happened yet. Can someone please resolve this? I’ve been following up, but every time I’m told it’s still in progress, and it’s been over a week now. [Mod e...

frednerk by Level 1: Joiner
  • 409 Views
  • 2 replies
  • 0 kudos

Resolved! Move my eSim to my new iphone

I have an o2 eSim on my iPhone 14 pro max and I'm trying to move it to my new iPhone 16 pro max without success. Is there a specific procedure I have to follow?

awful data coverage

For the past year or so my o2 coverage has been awful, it's noticeable as soon as I leave the house and there doesn't seem to be any reason for it. I've checked my coverage on the map, and my area is apparently fine. But as soon as I disconnect from ...

Activate Sim

I am not receiving the texts that I can use to activate my SIM card

Swap E sim

My eSIM won’t transfer from old handset to new one. iPhone 15 pro max says I need to contact o2 which is harder than solving world peace…. For a phone company I wish you had a number you could call

Double billing.

I have an apple mobile which was and used used for being in the U.K. on PAYG. I do not use it for phone calls. I am in Spain a lot and have a Spanish sim for my other iPhone. I have a contract with Lobster. A different supplier is used for my fibre o...

CLNaylor by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos