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Advice on sim swap

Hi, I started a new contract with o2 from Tesco, I’m still waiting for my number to change over, (text says 7th). When I was in the shop the man said I can use my old sim until the changeover, but would my data etc still work if I used my old sim? I ...

Resolved! eSim Help - Getting eSim activated on New phone

Today I got a new pixel 9 upgrade from pixel 7 on doing data transfer it wouldn't activate my eSim from Pixel 7 onto the pixel 9. How do I activate eSim on Pixel 9 as I don't have the original QR Code. Can I activate pixel 9 via O2 app by installing ...

I would like a refund on my Bolt On as o2 sucked up 1GB of my monthly data

Annoying problems with my phone

I'm having problems with my phone. I keep getting messages saying my phones memory is almost full up. I'm also getting a number of messages saying the phone has viruses too. I’m not sure what I can do.

Visual Voicemail on IPhone not showing new messages

I’ve just rang 901 to see why I’m not seeing any new voice messages, and was surprised to be told that I had seven new messages. They normally show up in a list but I have had none for a few days. As far as I know, I have not changed anything on my p...

Huawei E5783-230, CAT 6, Super-Fast 4G 300 Mbps, Travel Wi-Fi Hotspot

Hi,Just "inherited" the above device but no sim card.I would like to know if O2 have a 12 month sim suitable for it?

5g not working in seoul

I landed in Seoul today from the uk. I haven’t received a message to add a bundle. 5G is not working

Setting up new phone Mobile service

Hiya, trying to set up my new iPhone 16 pro max mobile service & transferring my number over. it didn’t work & my old phone is now reset but my new phone has no service & no number

Poor Signal - Mast issue not being resolved

There's an area where I live that has poor signal for data in MK42. On the O2 Coverage and network checker it confirms I'm supposed to get 5G outdoors and 4G indoors but I don't even get 4G outdoors. It also states the following "Looks like a nearby ...

Poor reception

About two weeks ago my phone reception at my property dropped significantly. This is also true when out in other locations. I am currently home and signal strength is -98dbm , 43 ASU. It was similar in another location a few miles away earlier today....

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